Webinars
Mastering Email Essentials
Get More Out of Your Emails – Join Our Webinar Series!
FACTS is here to help you build great emails and streamline your communication with automation.
In the Master the FACTS Email Editor session with Tracy, you will create polished, on-brand emails complete with images, documents, video links, merge tags, reusable templates, and even Canva tips.
In the Email Series Manager for Admissions session with Robin, you will create an automated communication plan, map a lead nurturing campaign, and build SIS “drip” emails to save time and increase engagement.
FACTS Support
Phone Support
HOURS: Monday – Thursday 7:00 AM – 7:00 PM (Central) Friday 7:00 AM – 5:00 PM (Central)
Chat Support
HOURS: Monday – Friday 7:00 AM – 5:00 PM (Central)
Self-Service
Go to HubHelp for self-service FACTS SIS help options through the Resource Center — click the (?) in the top center to explore help content, release notes, checklists, and more.
FACTS^Space
Want to give Product Feedback?
Please set up your FACTS^SPACE account, then navigate over to the Product Feedback area where you can vote on ideas already submitted, or submit your own. While you’re there, join a few communities! We have 4000+ FACTS users in FACTS^SPACE, talking about everything from classroom management to school dismissal. Join the conversation!
FACTS SIS Live Trainings
Hosted by FACTS SIS trainers, these trainings will help you master report cards, scheduling, Family Portal, and more.
The FACTS SIS Training Center also has recorded webinars, learning paths, troubleshooting, and FAQs for learning on-demand.
System Status
Do you need to check the system status for a particular product?
