We are proud to announce an extensive update to ParentsWeb!

We received many requests for a free, accessible, and easy to use mobile experience for parents. With our latest update, Parents can access ParentsWeb features and functions from a desktop or laptop computer, tablet, or preferred mobile device (without having to purchase the Home app).

Switching to the new ParentsWeb design is easy, too! Simply choose ParentsWeb Configuration from the main menu in FACTS SIS and select the Branded ParentsWeb Configuration button. Then apply the “Responsive (All devices, mobile-friendly)” layout. You can also preview the change before applying, if you wish. We have also included some FAQ’s below to help answer any questions you may have.


Will we need to re-educate parents on functionality after making this change?

No, you won’t need to offer new training or resources to parents after switching to the new, responsive ParentsWeb. The new user experience and flow is very similar to the legacy ParentsWeb user experience. Parents will see familiar menu options and information — just in an updated, responsive layout.

Does this change affect parents using the RenWeb Home app?

No. Parents may continue to use the RenWeb Home app.

Does our school need to switch to the new ParentsWeb?

No. You can remain on the current legacy version of ParentsWeb until you are ready to make the switch. However, if you are a School Site customer, you will be contacted by an account manager soon to get started with your new, custom ParentsWeb conversion process.

We hope you and your school’s families enjoy the new responsive ParentsWeb. If you have any questions, feel free to contact your account manager for more information.