Webinars
Dashboard Builder: Bringing SIS Data to Life
When: Oct 21, 10:00 AM CDT
Turn everyday SIS data into meaningful, decision-ready insights.
Explore pre-built Dashboard Builder visualizations and learn the basics of customizing your own dashboards. Join FACTS SIS consultant Natasha Feher for this 60-minute session.
Learn more about:
- Pre-built Dashboard Builder visualizations that show your SIS data in new ways
- Customizing dashboards to spotlight what matters most to your school
- Spotting trends and patterns with interactive data visualizations
- Moving beyond static reports and spreadsheets to make faster, more confident
Family Portal: Your Source of Truth
When: Oct 7, 8:00 AM CDT
Join SIS Consultant Andrew Cohen for a free webinar on making the Family Portal a go-to resource for your families. Learn how to post announcements and resources, keep it aligned with your school’s website, and use a feature that encourages parents to update their accounts.
What's New For Families
Exciting updates are coming soon to Family Experience, Admissions Application, and Payment Plan Enrollment.
Admissions Season Prep Series
When: Sep 1, 10:00 AM CDT – Oct 15, 11:00 AM CDT
Sneak Peek: FACTS Staff App
The FACTS Staff App (coming late fall 2026) lets your teachers and staff take attendance, see & edit their classes, make bulk class updates, and more – all from their smartphone! Whether you’re an administrator or a teacher you’ll leave knowing exactly how the app fits into your day.
Empowering Educators
Join FACTS SIS Consultant Andrew Cohen for a webinar designed for teachers who are familiar with the basic functionality of the FACTS SIS Classroom and are ready to embrace other areas of the database.
This session will introduce you to additional Classroom features you can use to work more efficiently, promote learning, and enhance communication to students and families. You’ll come away from this free webinar with a higher comfort level of the FACTS SIS Classroom platform and how it can work more effectively for you.
FACTS Support
Phone Support
HOURS: Monday – Thursday 7:00 AM – 7:00 PM (Central) Friday 7:00 AM – 5:00 PM (Central)
Chat Support
HOURS: Monday – Friday 7:00 AM – 5:00 PM (Central)
Self-Service
Go to HubHelp for self-service FACTS SIS help options through the Resource Center — click the (?) in the top center to explore help content, release notes, checklists, and more.
FACTS^Space
Want to give Product Feedback?
Please set up your FACTS^SPACE account, then navigate over to the Product Feedback area where you can vote on ideas already submitted, or submit your own. While you’re there, join a few communities! We have 4000+ FACTS users in FACTS^SPACE, talking about everything from classroom management to school dismissal. Join the conversation!
FACTS SIS Live Trainings
Hosted by FACTS SIS trainers, these trainings will help you master report cards, scheduling, Family Portal, and more.
The FACTS SIS Training Center also has recorded webinars, learning paths, troubleshooting, and FAQs for learning on-demand.
System Status
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