Webinars
Admissions Season Prep Series
When: Sep 1, 10:00 AM CDT – Oct 15, 11:00 AM CDT
Get ready for admissions season with FACTS. This eight-session series, led by Admissions Consultants Robin Parrish and Tracy Smith, walks through the initial stages of the admissions process — from tracking inquiries to processing applications — so you can choose the specific sessions that interest you.Each free, hour-long session runs September 1 through October 15, 2026. Whether you’re brand new to FACTS Admissions or a returning user ready to rebuild your inquiry and application checklists, there’s a session built for where you are.
Sessions include:
- New to FACTS Admissions? Start Here
- Done This Before? FACTS Admissions Quick Start
- Ready to Connect with and Track Your Inquiries?
- Need a Full Application Review & Update?
- Build an Inquiry Checklist That Works for You
- Build an Application Checklist That Works for You
- Applications Submitted. Your Next Steps.
- Build an Inquiry Email Series that Keeps Families Engaged
Register for one session or all eight. Can’t attend live? Register anyway — we’ll send you the recording, so you can watch on demand at your convenience.
Sneak Peek: FACTS Staff App
The FACTS Staff App (coming late fall 2026) lets your teachers and staff take attendance, see & edit their classes, make bulk class updates, and more – all from their smartphone! Whether you’re an administrator or a teacher you’ll leave knowing exactly how the app fits into your day.
Join us Thursday, August 20 at 10:00 a.m. CT for a live walkthrough with FACTS Program Manager Michaela Courtney
Can’t make it live? Register anyway and we’ll send you the recording.
Empowering Educators
Join FACTS SIS Consultant Andrew Cohen for a webinar designed for teachers who are familiar with the basic functionality of the FACTS SIS Classroom and are ready to embrace other areas of the database.
This session will introduce you to additional Classroom features you can use to work more efficiently, promote learning, and enhance communication to students and families. You’ll come away from this free webinar with a higher comfort level of the FACTS SIS Classroom platform and how it can work more effectively for you.
FACTS Support
Phone Support
HOURS: Monday – Thursday 7:00 AM – 7:00 PM (Central) Friday 7:00 AM – 5:00 PM (Central)
Chat Support
HOURS: Monday – Friday 7:00 AM – 5:00 PM (Central)
Self-Service
Go to HubHelp for self-service FACTS SIS help options through the Resource Center — click the (?) in the top center to explore help content, release notes, checklists, and more.
FACTS^Space
Want to give Product Feedback?
Please set up your FACTS^SPACE account, then navigate over to the Product Feedback area where you can vote on ideas already submitted, or submit your own. While you’re there, join a few communities! We have 4000+ FACTS users in FACTS^SPACE, talking about everything from classroom management to school dismissal. Join the conversation!
FACTS SIS Live Trainings
Hosted by FACTS SIS trainers, these trainings will help you master report cards, scheduling, Family Portal, and more.
The FACTS SIS Training Center also has recorded webinars, learning paths, troubleshooting, and FAQs for learning on-demand.
System Status
Do you need to check the system status for a particular product?
