Elevate 2027
This year, we’re excited to welcome Ron Clark (Wednesday Keynote) and Jere Chang (Elevate After Hours) as our featured Keynote Speakers!
Ron Clark (@ronclark__), Disney’s 2000 American Teacher of the Year, New York Times bestselling author, and founder of the Ron Clark Academy, brings innovative strategies and infectious energy to help educators engage students and transform learning.
Jere Chang (@mschanggifted), award-winning educator, keynote speaker, author, and digital creator with over 4 million followers, helps school leaders build thriving school cultures, strengthen staff retention, and inspire lasting student success.
Enrollment Essentials Webinar Series
Register for our upcoming Enrollment webinars.
Choose one or join all three:
- Update Your Enrollment Packets (Nov. 20)
- Returning Student Reenrollment (Dec. 1)
- New Student Enrollment (Dec. 4)
All sessions start at 10 AM CT. Can’t attend live? Register anyway, and you will receive the recording.
Webinars
FACTS SIS: Where We’ve Been and Where We’re Going
Your feedback shaped this year’s FACTS SIS enhancements. Join Andrew Cohen, SIS Product Consultant, and Tiffany Broughton, Director of FACTS Product, for a look back at the biggest updates of 2026, including features delivered through our new Fast Track initiative.
FACTS Q4 All Client Call
Join us for our Q4 Product Releases & Roadmap call on October 27 at 9:00 AM CT, where the FACTS product team will walk you through the latest updates shipping across the ecosystem, plus an early look at what’s on the horizon!
If you can’t attend live, recordings will be sent to all registrants within 24 hours!
Managing Student Withdrawals: Understanding the Impact Across Your School
Changing a student’s status to “Withdrawn” is just one step. Watch our on-demand webinar anytime to see what each office needs to do when a student withdraws. Free registration includes the 45-minute recording, slide deck, and a sample withdrawal checklist. Share it with colleagues in admissions and the business office.
What's New For Families
Exciting updates are coming soon to Family Experience, Admissions Application, and Payment Plan Enrollment.
FACTS Support
Phone Support
HOURS: Monday – Thursday 7:00 AM – 7:00 PM (Central) Friday 7:00 AM – 5:00 PM (Central)
Chat Support
HOURS: Monday – Friday 7:00 AM – 5:00 PM (Central)
Self-Service
Go to HubHelp for self-service FACTS SIS help options through the Resource Center — click the (?) in the top center to explore help content, release notes, checklists, and more.
FACTS^Space
Want to give Product Feedback?
Please set up your FACTS^SPACE account, then navigate over to the Product Feedback area where you can vote on ideas already submitted, or submit your own. While you’re there, join a few communities! We have 4000+ FACTS users in FACTS^SPACE, talking about everything from classroom management to school dismissal. Join the conversation!
FACTS SIS Live Trainings
Hosted by FACTS SIS trainers, these trainings will help you master report cards, scheduling, Family Portal, and more.
The FACTS SIS Training Center also has recorded webinars, learning paths, troubleshooting, and FAQs for learning on-demand.
System Status
Do you need to check the system status for a particular product?
