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Webinars
SIS Best Practices: School Year Progression
Advancing your SIS to a new school year is one of the most important steps you’ll take, and with the right preparation and guidance, it doesn’t have to be overwhelming!
Join FACTS SIS Consultant Andrew Cohen as he walks you through key considerations, common pitfalls to avoid, and the steps you can take right now to ensure a smooth transition. Whether you’re new to the process or just looking for a refresher, this session will give you the confidence to head into the next school year fully prepared.
Empowering Educators
Join FACTS SIS Consultant Andrew Cohen for a webinar designed for teachers who are familiar with the basic functionality of the FACTS SIS Classroom and are ready to embrace other areas of the database.
This session will introduce you to additional Classroom features you can use to work more efficiently, promote learning, and enhance communication to students and families. You’ll come away from this free webinar with a higher comfort level of the FACTS SIS Classroom platform and how it can work more effectively for you.
Mastering Email Essentials
Get More Out of Your Emails – Watch Our Webinar Series!
FACTS is here to help you build great emails and streamline your communication with automation.
In the Master the FACTS Email Editor session with Tracy, you will create polished, on-brand emails complete with images, documents, video links, merge tags, reusable templates, and even Canva tips.
In the Email Series Manager for Admissions session with Robin, you will create an automated communication plan, map a lead nurturing campaign, and build SIS “drip” emails to save time and increase engagement.
FACTS Support
Phone Support
HOURS: Monday – Thursday 7:00 AM – 7:00 PM (Central) Friday 7:00 AM – 5:00 PM (Central)
Chat Support
HOURS: Monday – Friday 7:00 AM – 5:00 PM (Central)
Self-Service
Go to HubHelp for self-service FACTS SIS help options through the Resource Center — click the (?) in the top center to explore help content, release notes, checklists, and more.
FACTS^Space
Want to give Product Feedback?
Please set up your FACTS^SPACE account, then navigate over to the Product Feedback area where you can vote on ideas already submitted, or submit your own. While you’re there, join a few communities! We have 4000+ FACTS users in FACTS^SPACE, talking about everything from classroom management to school dismissal. Join the conversation!
FACTS SIS Live Trainings
Hosted by FACTS SIS trainers, these trainings will help you master report cards, scheduling, Family Portal, and more.
The FACTS SIS Training Center also has recorded webinars, learning paths, troubleshooting, and FAQs for learning on-demand.
System Status
Do you need to check the system status for a particular product?
