Because of FACTS, we were able to relax and realize when tuition payments are late, FACTS will follow up. Before FACTS, we spent countless hours collecting tuition and writing follow-up letters. Our tuition collection rate has gone up dramatically which enables us to keep our budget in balance. We also use FACTS for our Financial Aid Assessment. What a wonderful tool! It is great to have an outside party help determine true financial need. It is nice to have paperwork to support the reason someone did or did not qualify for assistance. The FACTS team is really a helpful group of people!