Next-Level Hospitality Service

Give your team the tools to deliver unforgettable guest experiences. FACTS AI-powered Learning Platform simplifies hospitality training, compliance, and onboarding—all in one place

A smiling hospitality worker

Train for the Pace of Hospitality

Safety in the hospitality industry goes beyond daily food prep. Educating employees on protocols for equipment handling and emergency response is crucial, and with FACTS Learning Platform, you can simplify training and confidently meet industry regulations, protect your team, and keep your guests happy.

Automated Compliance Training

Ensure your team meets food safety, health, and hospitality compliance standards with automated, up-to-date training courses for your staff. 

Food Safety and Alcohol Service Training 

Seamlessly manage ServSafe, HACCP, and other certification requirements.

Guest Service Excellence

Standardize customer service training to ensure consistent guest experiences across multiple locations.

Audit-Ready Reporting

Generate compliance reports to always stay ready for inspections and brand standard adherence.

An example of a FACTS Learning Platform task regarding handling guest complaints and conflict resolution

Build 5-Star Hospitality Teams

With FACTS Learning Platform, you can elevate your team and help them become the skilled and knowledgeable workforce you need to provide the outstanding experience your guests deserve.

  • Faster Employee Onboarding

    Get new hires trained and guest-ready in record time with role-specific learning paths and engaging multimedia content.

  • Consistent Brand & Service Training

    Standardize training across multiple properties or locations and motivate employees with meaningful training opportunities that support their career goals.

  • Reduce Staff Turnover

    Ensure every team member, from restaurant servers to hotel managers, upholds your brand’s values and delivers a memorable guest experience.

  • Mobile-Friendly Training

    Employees can complete training on any device anytime.

17 M

The leisure and hospitality sector is expected to continue growing, with projections indicating an increase to 17.4 million jobs by 2033.
Source: Bureau of Labor Statistics

80 %

The turnover rate in the hospitality industry is around 70-80% annually.
Source: Bureau of Labor Statistics

5 K+

Employee turnover costs hospitality companies an average of $5,864 per employee.
Source: Center for Hospitality Research at Cornell

Hospitality Training, Upgraded

From making the training experience more fun and engaging to incorporating the most current and accurate compliance regulations, FACTS Learning Platform provides the right features to level up training and compliance for your hospitality business.

  • AI-Powered Course Creation

    Quickly develop service training, compliance modules, and customer experience programs.

  • Multi-Language Support

    Train your diverse workforce in multiple languages to ensure they understand the material the best way possible.

  • Role-Based Learning Paths

    Deliver customized training for front desk, housekeeping, food service, and management.

  • Gamification and Interactive Learning

    Motivate employees with leaderboards, quizzes, and rewards.

  • Content Version Control and Auto-Update

    Keep all training materials aligned with the latest brand and regulatory updates.

  • Live and On-Demand Training

    Support instructor-led sessions alongside self-paced learning. 
Two hospitality cooks working in a kitchen

You Have Questions. We Have Answers.

Discover FACTS Learning Platform for hospitality growth. Still have a question? Contact us to learn more!

FACTS Learning Platform automates training for food safety, alcohol service, and guest service standards, ensuring all employees meet legal and brand requirements.

Yes! FACTS Learning Platform provides centralized training management with location-based reporting.

Absolutely! Employees can access training via mobile devices and kiosks with simple login options.

Insights for Hospitality Workforce Success

Get practical strategies to meet the unique needs of the hospitality industry. From compliance and safety training to skill development, these resources help your team deliver exceptional service and maintain operational efficiency.

Businesses

The Changing Landscape of Hospitality Training

Hospitality training is evolving, and your team needs the right tools to succeed. With a modern approach to learning, the FACTS Learning Platform ensures consistency, compliance, and career growth—helping your staff deliver exceptional service at every location.

Read More
Businesses

Why Personalization is Critical: How FACTS Learning Platform is Redefining Corporate Training

Modern training challenges call for smarter solutions. From tailored learning journeys to community-driven engagement, FACTS Learning Platform transforms how organizations develop their workforce

Read More
Businesses

Boost Employee Retention with Effective Onboarding

Discover how a strong onboarding process can boost employee retention and engagement. Our Onboarding Equals Retention white paper offers actionable tips and insights to help HR professionals create a lasting impact from day one.

Read More

What's Next?

See for yourself how FACTS Learning Platform can support the needs of your business and employees through a short demo.

Get a Demo