Train Fast. Work Smart. Win Retail.
In retail, success depends on speed, consistency, and service. FACTS Learning Platform helps you onboard quickly, upskill staff, and deliver consistent training—reducing turnover and improving customer experiences across locations.
Retail Training Built for Speed, Scale, and Customer Service
From onboarding to compliance, FACTS Learning Platform ensures your retail staff receives the training they need to stay aligned and deliver exceptional customer experiences across all locations.
Effectively Onboard
Speed up onboarding with structured learning paths, so new hires deliver top-tier service from day one.
Upskill Teams
Offer ongoing training opportunities that expand employee skills, advance careers, and keep your best employees engaged—for stronger teams and higher retention.
Standardize Compliance
Deliver consistent training with automated assignments, reminders, and tracking to keep employees aligned with company policies and standards.
Educate Customers
Empower customers with tutorials, product knowledge courses, and usage guides to improve their experience, boost confidence in your products, and build brand loyalty.
Retail Success Starts with Retention
Every new hire costs valuable time and resources. With retail turnover at 60% according to the U.S. Bureau of Labor Statistics, maintaining a consistent customer experience is tough. FACTS Learning Platform helps break the cycle with training that sticks, keeping employees engaged and giving managers peace of mind.
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Fast-Track Onboarding
Provide role-specific learning paths and engaging multimedia content to reduce training time for new hires.
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Develop Top Talent
Engage employees with meaningful professional development opportunities that support their career goals and enhance their connection to your organization.
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Deliver Quality Service
Ensure every team member, from sales associates to managers, upholds your brand’s values and delivers a memorable customer experience.
Ready To See What Smarter Retail Training Looks Like?
73% of retail employees said they would stay with their company longer with more professional development.
Source: Total Retail
Retail employees dissatisfied with their onboarding are twice as likely to seek other opportunities.
Source: HR Dive
A robust onboarding process can enhance new hire retention among retail employees by 82%.
Source: Brandon Hall Group
Built for the Way Retail Works
Unlike other platforms, FACTS Learning Platform combines AI-driven course creation with personalized learning paths to get retail teams up to speed faster and delivering results sooner.
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Scalable for Multi-Location Retailers
Manages training across stores from one platform.
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Engaging, Interactive Learning
Delivers customized training for employees and customers.
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Data-Driven Insights
Tracks progress, performance, and compliance with ease.
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Accessible Anytime, Anywhere
Supports both in-store and remote learning.
Learn More
Discover how FACTS’ versatile learning platform can support a variety of use cases, from onboarding and skill development to compliance training. Discover tools and strategies to meet your team’s unique needs.
Insights for Retail Workforce Success
Get practical strategies tailored for the retail industry. From compliance and customer service training to skill development, these resources help your team stay productive, deliver great shopping experiences, and drive business success.
What's Next
See for yourself how FACTS Learning Platform can support the needs of your business and employees through a short demo.
What's Next
See for yourself how FACTS Learning Platform can support the needs of your business and employees through a short demo.
