Educate Your Customers. Build Loyalty. Drive Adoption.
The AI-powered learning platform that turns customer education into engagement—helping businesses boost adoption, reduce support costs, and create loyal advocates.
Educate Your Customers. Build Loyalty. Drive Adoption.
The AI-powered learning platform that turns customer education into engagement, helping businesses boost adoption, reduce support costs, and create loyal advocates.
Empower Customers With Self-Paced Learning
Offer interactive courses, video tutorials, and step-by-step guides.
Reduce Support Tickets
Minimize common questions with structured, on-demand training.
Increase Product Adoption
Ensure customers fully understand and maximize your product’s value.
Enhance Customer Engagement
Use certification programs and gamified learning to keep users invested.
Transform Customer Learning
FACTS Learning Platform helps you educate customers faster, boost product adoption, and build long-term loyalty.
-
AI-Powered Course Creation:
Use intuitive tools to quickly build product tutorials, onboarding guides, and interactive modules.
-
Role-Based Learning Paths:
Provide tailored learning tracks for technical users, end users, or decision-makers.
-
On-Demand Access:
Empower customers with learning resources they can access anytime, anywhere.
-
Knowledge Check Quizzes:
Reinforce learning with assessments that ensure customers retain critical product knowledge.
-
Certification Tracking:
Offer completion certificates to validate customer expertise and build confidence.
Ready to upgrade your customer education?
Of Companies
Have seen a positive return on customer education.
Source: Forrester Report
Of Consumers
Would use a product more frequently after training.
Source: Technology & Services Industry Association
Of Companies
That implement an education program see improved customer retention.
Source: Forrester Report
Educate, Engage, and Empower in 3 Simple Steps
-
Create Interactive Learning Paths
Use AI-powered tools to develop engaging, personalized content.
-
Deliver Anytime, Anywhere
Enable self-paced learning through mobile, web, or embedded platform experiences.
-
Measure Learning Impact
Track completion rates, quiz results, and customer satisfaction to refine learning strategies.
We feel FACTS is part of our team and is always open to listen and make suggestions to enhance the user experience. We appreciate their level of technical support, personal relationship, and willingness to make improvements and customizations for our model.
Insights for Retail Workforce Success
Get practical strategies tailored for the retail industry. From compliance and customer service training to skill development, these resources help your team stay productive, deliver great shopping experiences, and drive business success.
What's Next
See for yourself how FACTS Learning Platform can support the needs of your business and employees through a short demo.
