Next-Level Hospitality Service
Give your team the tools to deliver unforgettable guest experiences. FACTS AI-powered Learning Platform simplifies hospitality training, compliance, and onboarding—all in one place
Free Download: Gamification in Hospitality
Train for the Pace of Hospitality
Safety in the hospitality industry goes beyond daily food prep. Educating employees on protocols for equipment handling and emergency response is crucial, and with FACTS Learning Platform, you can simplify training and confidently meet industry regulations, protect your team, and keep your guests happy.
Automated Compliance Training
Ensure your team meets food safety, health, and hospitality compliance standards with automated, up-to-date training courses for your staff.
Food Safety and Alcohol Service Training
Seamlessly manage ServSafe, HACCP, and other certification requirements.
Guest Service Excellence
Standardize customer service training to ensure consistent guest experiences across multiple locations.
Audit-Ready Reporting
Generate compliance reports to always stay ready for inspections and brand standard adherence.
Build 5-Star Hospitality Teams
With FACTS Learning Platform, you can elevate your team and help them become the skilled and knowledgeable workforce you need to provide the outstanding experience your guests deserve.
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Faster Employee Onboarding
Get new hires trained and guest-ready in record time with role-specific learning paths and engaging multimedia content.
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Consistent Brand & Service Training
Standardize training across multiple properties or locations and motivate employees with meaningful training opportunities that support their career goals.
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Reduce Staff Turnover
Ensure every team member, from restaurant servers to hotel managers, upholds your brand’s values and delivers a memorable guest experience.
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Mobile-Friendly Training
Employees can complete training on any device anytime.
The leisure and hospitality sector is expected to continue growing, with projections indicating an increase to 17.4 million jobs by 2033.
Source: Bureau of Labor Statistics
The turnover rate in the hospitality industry is around 70-80% annually.
Source: Bureau of Labor Statistics
Employee turnover costs hospitality companies an average of $5,864 per employee.
Source: Center for Hospitality Research at Cornell
Hospitality Training, Upgraded
From making the training experience more fun and engaging to incorporating the most current and accurate compliance regulations, FACTS Learning Platform provides the right features to level up training and compliance for your hospitality business.
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AI-Powered Course Creation
Quickly develop service training, compliance modules, and customer experience programs.
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Multi-Language Support
Train your diverse workforce in multiple languages to ensure they understand the material the best way possible.
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Role-Based Learning Paths
Deliver customized training for front desk, housekeeping, food service, and management.
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Gamification and Interactive Learning
Motivate employees with leaderboards, quizzes, and rewards.
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Content Version Control and Auto-Update
Keep all training materials aligned with the latest brand and regulatory updates.
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Live and On-Demand Training
Support instructor-led sessions alongside self-paced learning.
Learn More
Discover how FACTS’ versatile learning platform can support a variety of use cases, from onboarding and skill development to compliance training. Discover tools and strategies to meet your team’s unique needs.
You Have Questions. We Have Answers.
Discover FACTS Learning Platform for hospitality growth. Still have a question? Contact us to learn more!
FACTS Learning Platform automates training for food safety, alcohol service, and guest service standards, ensuring all employees meet legal and brand requirements.
Yes! FACTS Learning Platform provides centralized training management with location-based reporting.
Absolutely! Employees can access training via mobile devices and kiosks with simple login options.
Insights for Hospitality Workforce Success
Get practical strategies to meet the unique needs of the hospitality industry. From compliance and safety training to skill development, these resources help your team deliver exceptional service and maintain operational efficiency.
What's Next?
See for yourself how FACTS Learning Platform can support the needs of your business and employees through a short demo.
