Help & Support

Have questions or in need of customer support? We are here to help.

Parent Help

For Parents/Students

Live Support

Want to contact us via phone?
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Tuition payment plan: 866.441.4637

Financial aid application: 866.315.9262

FACTS SIS/Family Portal: All Student Information System (SIS) or FACTS Family Portal inquiries should be directed to your school office.

Check the status of our systems

For Help Managing Your Account

School Help

For Administrators/Teachers

Live Support

Student Information System line: 866.800.6593

Tuition Management line: 866.412.4637

Grant & Aid Assessment line: 866.412.4637

SIS Online Chat: Log in

Check the status of our systems.