Why School Fee Transparency Matters

Private school fees have been in the spotlight recently. According to the Australian Financial Review, tuition costs at most independent schools will rise far beyond inflation in 2025 — an average increase of nearly 6%.

In an environment where cost-of-living pressures have placed many families under financial pressure, rising school fees are a high-profile and emotive topic. Given this, it’s critical that schools are transparent in communicating why fees are increasing so sharply and giving families confidence about how their contributions are being spent.

Families want transparency about school fee structures, particularly in tough economic times. While independent schools may not be obliged to share details regarding their tuition decisions with stakeholders, providing families with some context about significant rises is invaluable in fostering trust. By being open about changes to fees – without delving into the micro details – schools can make it clear that they respect their community and view their relationships with families as partnerships rather than that of service providers and customers.

School fees are undoubtedly one of the major considerations for prospective parents assessing different schooling options for their child. In the case of K-12 schools, deciding to enrol at a particular school is the start of a relationship that will usually last for more than a decade. A transparent fee structure and having tuition information freely available via channels like the school’s website provides a strong first impression and reinforces your school’s brand as transparent and trustworthy.

School fee clarity helps families to plan and budget effectively and reduces the stress associated with unexpected costs. By providing families with a clear view of all fees due throughout a school year and giving them flexibility in how they make payments, schools can show their commitment to supporting their community. Specialist tuition payment solutions like FACTS Tuition Management give families payment flexibility within parameters set by the school, making it easy for them to manage their fees in a way that suits them while still meeting your school’s payment expectations.

Australian independent schools operate as not-for-profit organisations and, as such, are subject to robust accountability and reporting requirements. Their registrations with state and territory authorities are regularly reviewed, including ensuring compliance with educational standards and financial accountability requirements. This makes it crucial for schools to maintain transparent, up-to-date records of their tuition fee structures and financial transactions. Beyond legal obligations, schools that embrace transparency around fees foster a culture where integrity and operating fairly and ethically are valued.

Being clear and upfront about fees is a simple and effective way for schools to build trust with families. Education is a deeply personal and long-term relationship between student, family and school, so cultivating trusted partnerships in a collaborative environment is a must. A tuition fee structure and process where families feel respected, informed, and in control will build your school’s brand and reputation as an institution of choice.

More than 11,500 schools worldwide trust FACTS Tuition Management to help them embed a best-practice approach to tuition fees. Get in touch for more information about our leading tuition management platform.

We’re excited to announce that Enquiry Tracker is the preferred, endorsed
enrolment solution for FACTS School Management. This extended integration
gives schools a more streamlined way to manage the enrolment journey—from
the initial enquiry through to student onboarding. Key data collected in Enquiry
Tracker flows directly into FACTS School Management, reducing manual data
entry, saving time, and improving accuracy. Together, FACTS and Enquiry
Tracker are helping schools simplify administrative processes and build a
connected school ecosystem that supports staff, caregivers, and students every
step of the way.

Enquiry Tracker helps schools collect the right information at the right time,
enabling them to build relationships with prospective families throughout the
enrolment process and grow enrolments.

“Enquiry Tracker integrates with FACTS School Management to make it easy for
schools to manage enrolments digitally via a sophisticated and easy-to-use CRM.
From capturing data at the initial enquiry stage to managing school tours and
open days, automating communication, and providing powerful analytics, Enquiry
Tracker delivers a modern experience for the school business office and families,”
said Simon Shenton, Head of Sales & Partnerships at FACTS.
Today, more than 550 schools globally trust Enquiry Tracker to help them gather
leads, nurture prospects via personalised workflows, and monitor their enrolment
pipeline in real time.

“We know many schools often use multiple systems to manage enrolments—
including spreadsheets that require data to be manually entered into the school
management system. Without a clear and consistent approach, staying on top of
enrolment documents – some submitted in person, some online, some via email,
and often from multiple email addresses —can be time-consuming and
inconsistent,” said Greg Campitelli, Director & Co-Founder at Enquiry Tracker.

“Enquiry Tracker has been designed and built by educational specialists
specifically to solve these common enrolment challenges,” added Greg.
“FACTS is committed to partnering with organisations that share our vision to
elevate the education experience for schools and their communities. We’re
excited to collaborate with Enquiry Tracker to offer schools a best-practice
enrolment experience,” said Mr Shenton.