A leader who excels at decision-making is reflective, values input, and ensures that decisions are appropriately and effectively communicated. Decision-making includes an evaluative process, opportunities for feedback and adjustment, and communicated with the appropriate balance of humility and confidence. A leader who excels at communication utilizes all channels – print and digital, internal and external, private and public – to represent and communicate decisions in the context of the greater mission, vision, values and goals.
Decision-Making & Communication
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