Join the Pursuit To Elevate Education

At FACTS, we provide peace of mind through effective technology and exceptional service. We are a team of experts dedicated to supporting the success of schools, faith-based institutions, and corporate learning.

Who Is FACTS?

FACTS supports thousands of schools, faith communities, and businesses in elevating education for their students, teachers, parishioners, and employees. As a mission-oriented organization, we take care of the how so our customers feel empowered to focus on their why.

  • FACTS is people-driven.

    As a Nelnet company, we seek to serve others and make educational dreams possible. Working for us means joining in that mission and helping us elevate education for thousands of communities.

  • FACTS is reliable.

    We appreciate that your time is limited and valuable. Throughout the hiring process, we use transparent communication and make expectations clear, so you know where you stand.

  • FACTS is values-oriented.

    We believe in elevating the education experience. Though our associates live and work around the world, a set of shared core values form our foundation.

Benefits and Perks

The success of FACTS depends on the growth and well-being of our associates – including physical, financial, emotional, and social health. That’s why we offer a comprehensive benefit plan for all full-time employees. Here are a few of our benefits.

  • Earned Time Off

    We provide generous earned time off plus 11 paid holidays a year. Best of all, there’s no wait–you’ll start earning right away.

  • Wellness Program

    Participate in wellness challenges and earn anywhere from $100 to $450 each quarter.

  • 401(k) Match

    We match 100% of your first 3% contribution and 50% on the next 2%.

  • Tax-Free Health Savings

    Set up a tax-free Health Savings Account (HSA) or Flexible Spending Account (FSA) to prepare for health expenses.

  • Flexible Work Environment

    Work from home or the office—your choice. And when it comes to dress, jeans and tees are the norm. Or feel free to bust out that button-down if you’re feeling classy.

  • Tuition Reimbursement

    We reimburse up to $5,250 in annual tuition costs if your degree is relevant to an opportunity you’re pursuing at FACTS.

Ready to Apply?

Nelnet-Driven, FACTS-Focused Careers

As a Nelnet company, we share the same mission, culture, and benefits. Rooted in customer service and financial expertise, Nelnet has evolved to become a respected, diversified company dedicated to serving customers, associates, and communities. Learn more about Nelnet.

Join the FACTS Team

Work with other mission-driven professionals to elevate education around the world.