Build School Community With
Engagement Intelligence

Bring families, staff, and leadership into one connected experience. Engagement Intelligence centralizes school-to-home communication, simplifies enrollment workflows, and builds trust across every touchpoint in a family's journey.

A CENTRAL HUB FOR FAMILIES

One Connected Experience for Every Family

ENGAGEMENT INTELLIGENCE

Engage Families Through a 
Better Digital Experience

Give families one secure, mobile-friendly place to stay informed, connect with teachers, and manage school-related tasks without juggling multiple systems, apps, or logins.

Family App

A School-Branded Mobile App That Drives Connection

The FACTS Family App brings together communication, academic updates, calendars, and billing into one seamless experience. Instead of navigating disconnected tools, families interact with a single, trusted hub aligned with your school’s brand and powered by real-time FACTS IQ data.

  • Access grades, assignments, calendars, and announcements in one place
  • Allow teachers and school staff to communicate directly with families
  • Allow families to submit secure payments and manage billing on the go
  • Reinforce school identity with a fully-branded experience
Illustration of a browser window showing a grid of page templates with a purple header and a mobile phone preview on the right
Illustration of a browser window showing a grid of page templates with a purple header and a mobile phone preview on the right

FAMILY ALERTS

Efficient Communication Management

Keep your community informed about important information and critical notifications with a parent alert system. Quickly set up and send alerts using text messages, emails, text-to-speech, and voice calls.

  • SMS and email messages
  • Alert templates for common situations
  • Alert scheduling for later delivery
Illustration of a mobile app screen with the FACTS logo and a list of menu cards, set over a blue circular ring with a gradient dot
Illustration of a mobile app screen with the FACTS logo and a list of menu cards, set over a blue circular ring with a gradient dot

FAMILY EXPERIENCE

A User-Friendly Experience Throughout the Entire FACTS Ecosystem

Foster trust with families through transparent, consistent communication regarding student progress, behavior, tuition, and fees.

  • Accessible student grades and transcripts
  • Convenient online payments
  • Quick and easy communication from teachers
Illustration of a mobile form screen with a profile header and an overlapping card, set over a blue circular ring with a gradient dot
Illustration of a mobile form screen with a profile header and an overlapping card, set over a blue circular ring with a gradient dot

CUSTOMIZED SCHOOL ONBOARDING

Partnership Starts From Day One

We know working with a new technology partner can feel daunting. That’s why we tailor our process to your unique goals and requirements. From the start of onboarding, our team will stay focused on your success.

  • Flexible online and in person training plans
  • Responsive, personalized customer support
  • Regular, ongoing meetings
Illustration of a browser window showing a flowchart with colored step bars and connected nodes arranged across multiple columns
Illustration of a browser window showing a flowchart with colored step bars and connected nodes arranged across multiple columns

HEAR REAL STORIES OF IMPACT

The Daily Difference for Schools and Communities

From Clunky to Connected: One School’s Transformational Switch to FACTS

ST. JOAN OF ARC SCHOOL

St. Joan of Arc School boosted efficiency, enrollment, and family engagement after switching to FACTS’ all-in-one school management system. See how the right technology made a big impact.

Illustration of two mobile app screens, one with the FACTS logo and menu list and one with a form layout, with a small profile card overlay

Keep Families Connected
and Informed

Allow families to manage school communication, information, and daily tasks all from their phone. Explore how the FACTS family app brings everything families need into a single, easy-to-use mobile app.

Find Out Why Thousands of Educators Rely on FACTS Technology

FACTS has decades of experience in the education industry. We help schools thrive with a dedication to innovative thinking and unparalleled service.

1 Unified Experience

For families applying to your school.

115 FACTS Team Members

Dedicated to onboarding your school staff.

2M+ Students

Served annually with FACTS engagement solutions.

ENGAGEMENT INTELLIGENCE

Frequently Asked Questions

Have questions? You’re in the right place. Explore answers to common questions related to FACTS Engagement Intelligence. Learn more about how our solutions support schools, streamline operations, and improve the experience for families and staff.

FACTS Engagement Intelligence connects with the broader FACTS ecosystem to create a seamless experience for schools and families. Student and family data are shared across family dashboards, the family app, and the FACTS IQ student information system (SIS), establishing consistent communication with teachers and giving families easy access to grades, assignments, behavior reports, and more. Engagement Intelligence also connects with Financial Intelligence, making it easy for families to manage tuition, financial aid, and incidental expenses in one place. Plus, integration with Admissions Intelligence means that families have a single login starting from the day they apply.
The FACTS Family App gives families a convenient, mobile-friendly way to stay connected to their child’s school. In the app, families can access grades, school and classroom calendars, homework, and announcements. They can communicate directly with their child’s teacher and receive push notifications for messages and updates. Families can also make school-related payments in the app for things like tuition, extracurriculars, field trips, lunch, and more.
FACTS Engagement Intelligence helps teachers and administrators streamline communication and reduce manual tasks. Staff can schedule alerts in advance and use templates for common communications, making it faster to keep families informed. Because families have direct access to information like grades, assignments, and report cards, teachers don’t have to send as many manual updates.
The first step to improving student retention and family satisfaction at your school is building trust through consistent communication and transparency. When parents feel informed, heard, and confident in what’s happening at school, they’re more likely to stay engaged and continue their enrollment year after year. FACTS solutions centralize key student and family information and streamline communication, reducing confusion and making it easier for families to stay connected.
FACTS Engagement Intelligence makes it easy for schools to centralize family communications with user-friendly, intuitive solutions. With FACTS, parents can choose to view school information through either a browser-based family dashboard or a school-branded mobile app. In both settings, parents can easily access their student’s grades and assignments, make payments, communicate with their child’s teacher, view classroom calendars, and more.

Let’s Move Your School to a Connected Ecosystem

Get Started Today

Join the Thousands of Educators Who Rely On FACTS

Your school doesn't operate in silos and neither should your technology. Connect your operations with school-wide, actionable insights. 
  • A single system of record
  • Increased enrollment yield
  • Smarter financial management
  • Stronger family connections
  • Better student outcomes

Having trouble with your Parent Account?

Contact Support

Contact Support