Build School Community With
Engagement Intelligence

Bring families, staff and students closer together with connected communication that keeps everyone informed, involved and supported every day, building trust across every touchpoint in a family’s journey. 

A CENTRAL HUB FOR FAMILIES

One Connected Experience for Every Family

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Consistent Communication at Every Touchpoint

Deliver clear, timely updates across email, SMS and app notifications so your community always knows what matters most. 

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Mobile-First Family Experience

With the FACTS Family App, families and students can stay connected to school life with easy access to updates, timetables and attendance in one convenient place. 

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Smart Workflows for Staff

Save time with targeted messaging, group communications and tools that make everyday communication easier to manage. 

ENGAGEMENT INTELLIGENCE

Engage Families Through a Better Digital Experience

Move beyond fragmented communication and create a more connected school experience. Engagement Intelligence ensures the right information reaches the right people at the right time, supporting stronger relationships and more engaged families. 

FAMILY APP

A Connected Experience for Every Family

Give families and students one secure, mobile-friendly place to stay informed, connect with teachers and manage school life. The FACTS Family App brings everyday interactions together, helping families feel more connected and supported. 

  • Access updates, grades, timetables, attendance and announcements 
  • Allow families to communicate directly with teachers and school staff 
  • Reinforce school identity with a fully branded experience
  • Available on iOS and Android
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COMMUNICATIONS

Clear, Timely Communication Across Your School

Reach the right people at the right time with flexible, multi-channel communication. Send messages to your entire school or targeted groups, all from one place, reducing confusion and keeping everyone aligned. 

  • Send messages via email, SMS and app notifications 
  • Target specific year levels, classes or groups 
  • Replace paper-based communication with digital updates 
  • Keep your community informed with consistent messaging 
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SCHOOL CALENDARS

Keep Your Community Aligned and Informed

Bring all your key dates and events into one shared calendar. Make it easy for families, staff and students to stay across what’s happening, helping everyone plan ahead with confidence. 

  • Centralised school calendar for events and activities
  • Share relevant updates with the whole community or specific groups 
  • Improve visibility of important dates and deadlines
  • Reduce missed events and scheduling confusion
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ALUMNI MANAGEMENT

Stay Connected Beyond Graduation

Maintain meaningful relationships with your alumni community. Keep past students engaged through ongoing communication, events and updates, strengthening long-term connections with your school.

  • Manage and communicate with your alumni network 
  • Share news, events and updates with past students 
  • Support ongoing engagement with your school community 
  • Build lasting relationships beyond graduation 
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HEAR REAL STORIES OF IMPACT

The Daily Difference for Schools and Communities

PADUA COLLEGE

Supporting Padua College to
Streamline Operations and Drive Efficiency

Padua College, a leading Catholic boys’ school in Queensland, has transformed its operations with FACTS School Management. From simplifying complex family communications to streamlining government reporting and tuition management, FACTS has helped Padua reduce admin workload, improved financial performance, and supp..

Find Out Why Thousands of Educators Rely on FACTS Technology

FACTS has decades of experience in the education industry. We help schools thrive with a dedication to innovative thinking and unparalleled service.

40 + Years

12.5 K+ Schools

2 M+ Families

ENGAGEMENT INTELLIGENCE

Frequently Asked Questions

Have questions? You’re in the right place. Explore answers to common questions related to FACTS Engagement Intelligence. Learn more about how our solutions support schools, streamline operations, and improve the experience for families and staff.

FACTS Engagement Intelligence is how schools across Australia and New Zealand build stronger connections with their communities. It draws from the same student record that runs the whole platform, so every communication reaches the right people at the right time, based on each family's preferences and circumstances.
Across Australia and New Zealand, FACTS improves family communication by delivering email, SMS and app notifications from one platform. Messages are tailored to each caregiver based on their preferences, ensuring accurate, timely communication without manual effort.
The FACTS School App brings school life to families across Australia and New Zealand through one connected experience. Powered by the same student record as the rest of the platform, parents and students can view timetables, attendance and communications, report absences and receive notifications tailored to their individual circumstances.
In Australian and New Zealand schools, FACTS handles communication for complex family structures by managing preferences at the individual caregiver level. This ensures each person receives the appropriate information for their role, including situations involving court orders or restricted access.
Yes. FACTS supports alumni engagement for schools across Australia and New Zealand through dedicated tools for communication, events and fundraising. Schools can maintain ongoing relationships with former students through a centralised alumni platform.

Let’s Move Your School to a Connected Ecosystem

We’ll help you take care of the how, so you have more time to focus on your why.

Get Started Today

Join the Thousands of Schools and Families Who Rely On FACTS

Your school doesn't operate in silos, and neither should your technology. Bring Core and Engagement Intelligence together to create connected, consistent experiences for every family.
  • One Record. One Platform.
  • Engage Families with Confidence
  • Strengthen Academic Management
  • Confident Financial Management
  • Improve Student Outcomes