Build Long Term Confidence With Success Intelligence
Success Intelligence is about what happens beyond implementation. It’s the ongoing partnership from day one, support and shared commitment that helps your school grow with confidence over time.
DRIVING CONTINUOUS IMPROVEMENT
Extending The Impact Through Insight, Capability and Partnership
Intelligence in Action from Day One
Bring your Intelligence Framework to life from day one with a customised onboarding program that accelerates time to value, supported by ongoing partnership, training, events and platform innovation, helping your school drive long-term impact.
Building Capability that Lasts
Build lasting capability across your school by strengthening how your systems are used every day. Supported by the knowledge and practices that turn insight into confident, consistent action and informed decision-making.
Extend Capacity Beyond Your Team
Access expertise when and where you need it. From managed services to advisory support, FACTS helps reduce pressure on internal teams and strengthen capabilities across your school.
SUCCESS INTELLIGENCE
How Success Intelligence Delivers Ongoing Value
Success Intelligence comes to life through a connected network of support, services, and partnerships that surround your core platform
CUSTOMISED ONBOARDING, TRAINING AND CONFIGURATION
Partnership Starts From Day One
We know working with a new technology partner can feel daunting. That’s why we tailor our processes to your unique goals and requirements. From the start, our team will stay focused on your success.
- Regular check-ins
- Responsive, personalised support
- Faster time to value
- Your team feel supported from day one
PARTNERS
A Flexible Ecosystem, Built Around Your School
Our Open API Library connects your platform with trusted partners and specialist solutions, helping your school to create a flexible, integrated ecosystem that evolves with your operational and strategic needs.
- Integrate with trusted partners and preferred tools
- Ensure information flows across systems to support a single source of truth
- Adapt your technology as your needs evolve
MANAGED SERVICES
Extending Your Capability with Trusted Support
Managed Services provide specialist support across finance, operations and systems, helping your school strengthen capability, maintain compliance and operate with confidence through change, growth and day-to-day delivery.
- Reduce reliance on internal resources
- Make confident financial and strategic decisions
- Turn data into clear, actionable insights
- Improve efficiency across your systems and workflows
- Build internal capability and long-term confidence
ONLINE KNOWLEDGE HUB
Find Answers and Support When You Need It
Our online self-service knowledge hub gives your team easy access to guides, articles and resources, helping you quickly find answers, solve issues and build confidence using your platform.
- Follow our latest product updates and news
- Access step-by-step guides and helpful resources
- Find answers quickly to common questions and tasks
- Learn about our upcoming webinars
ONLINE USER COMMUNITY
Learn From Peers and Share What Works
FACTS’ online user community connects educators and leaders across schools to exchange best practices, ask questions, and stay informed about product updates.
- Connect with other FACTS Users
- Share resources and best practices
ELEVATE USER CONFERENCE
Learn. Connect. Grow.
Elevate brings our FACTS community together to learn, connect and grow through roadmap insights, training and collaboration, delivered via a biannual ANZ event and regional events in alternate years.
- Build meaningful connections across your network
- Engage in an ongoing journey of learning and growth
- Hear about our FACTS product roadmap for the year ahead
- Drive ongoing improvement and get more value from your platform
ADVISORY BOARDS
Shaping the Future Through School-Led Insight
Advisory Boards reflect our commitment to listening to schools, bringing leaders across Australia and New Zealand together at Executive and Product levels to guide our thinking and shape the future of our product direction.
- Influence product direction and future priorities
- Ensure solutions reflect real school needs
- Collaborate with peers and industry experts
HEAR REAL STORIES OF IMPACT
The Daily Difference for Schools and Communities
Extending the Value of Insight Through Ongoing Partnership
Through partnership, services, and shared expertise, Success Intelligence ensures that insight continues to translate into action, capability, and sustained performance. It supports your school in adapting with confidence, strengthening outcomes, and continuously improving how your systems and teams work together, helping you realise greater value from our FACTS Solutions over time.
Find Out Why Thousands of Educators Rely on FACTS Technology
FACTS has decades of experience in the education industry. We help schools thrive with a dedication to innovative thinking and unparalleled service.
40+ Years
11K Schools
2M+ Families
SUCCESS INTELLIGENCE
Frequently Asked Questions
Have questions? You’re in the right place. Explore answers to common questions related to FACTS Australia and New Zealand Success Intelligence. Learn more about how our solutions support schools, streamline operations, and improve the experience for families and staff.
Let’s Move Your School to a Connected Ecosystem
We’ll help you take care of the how, so you have more time to focus on your why.
Get Started Today
Join the Thousands of Educators Who Rely On FACTS
- One Record. One Platform.
- A Single Source of Truth
- Engage Families with Confidence
- Strengthen Academic Management
- Confident Financial Management
- Improve Student Outcomes
