Regional Representatives
Eastern
Central
Western
Executive Management
Tim Tewes
Chief Executive Officer, Nelnet Business Services
P: 402.325.7104
Contact by Email
LinkedIn Profile
Danielle Egr
Chief Technology Officer, Nelnet Business Services
P: 402.486.5154
Contact by Email
LinkedIn Profile
Mike Walters
Chief Information Officer, Nelnet Business Services
P: 402.486.5107
Contact by Email
LinkedIn Profile
Senior Leadership
Mark Wile
Senior Vice President, International Sales
P: 402.486.5288
Contact by Email
LinkedIn Profile
Jaclyn Day
Director of Marketing
P: 682.200.0263
Contact by Email
Book an Appointment
LinkedIn Profile
FACTS Education Solutions
Leadership
Patrick Haggarty’s education career began as a classroom teacher and continued until his professional experience included teaching K – 8, high school, and graduate school students. While refining his teaching skill set, he continued to pursue advanced education, earning both his masters and doctoral degrees.
Prior to his current role, Dr. Haggarty was a high school principal, a K-12 school system president, superintendent of the Catholic Dioceses of Montana, and superintendent of the Archdiocese of Seattle, where he provided guidance to 74 schools and represented 22,000 students throughout Western Washington. He is a firm believer in the importance of a values-based education for children and families, as well as building relationships to broaden the circle of influence for private school success.
Mark joined Nelnet in 1988, serving K-12 and higher ed schools in both sales and operational capacities. He joined FACTS Ed in 2020 and began focusing on operational efficiencies to help K-12 non-public schools with federally funded services. Mark has a long history of providing strong servant leadership, focused on providing consistent high quality customer service to clients, while also creating a friendly work environment. He is focused on process driven results that help to eliminate barriers in creating a customer focused experience.
Elizabeth has worked with Nelnet since 2005 and provides financial operations analysis to support school accounts and contracts. With a background in accounting and finance and extensive experience supporting the financial operations of FACTS Education and its related companies, Elizabeth ensures efficiency in financial operations and contractual reporting requirements. With the resources to support schools, she believes we can truly make a difference in the lives of children.
Tiffany started her career in the classroom, working with middle school students and students with special needs. She transitioned from teaching to designing and customizing on-demand learning for the K-12 and corporate markets. She has dedicated her time to elevating the learning of students, teachers, and professionals alike, through her work with educational publishing and video production. Before joining the FACTS Education Solutions’ team, Tiffany was Director of Operations and Content in Arizona, aligning technology and video with effective and engaging learning products. Her desire to engineer and deliver impactful solutions to all learners is matched only by her passion for people.
Dr. Susan Abelein is the Director of Academic Coaching for FACTS Education Solutions and researched and designed the FACTS Ed Coaching Model. She also oversees the academic program for our FACTS Ed Title I Instructional Services program and manages the Academic Services Team. She has served as a teacher, principal, diocesan administrator, and consultant in parochial and private Catholic education for over twenty years, including as the Associate Superintendent for Leadership, Innovation, and Growth for the Archdiocese of Los Angeles Department of Catholic Schools, Director of the ADLA Dual Language Immersion Network and Director of Leadership Formation, Associate Superintendent for Leadership and Recruitment for the Archdiocese of New York, President and Principal at St. Aloysius in New York, Principal at Verbum Dei in Los Angeles, and Principal of St. Paul of the Cross in La Mirada, California. She also serves as a Senior Consultant with Catapult Learning. Dr. Abelein earned her Ph.D. in Education Policy, Planning and Administration from the University of Southern California, a M.Ed. in Leadership from the University of Portland, and a B.A. in English with Secondary Education from the State University of New York at Geneseo. She also holds New York State permanent certification in English/Secondary Level and School Admin/Supervision and has taught numerous graduate courses at Marian University, Loyola Marymount University, Fordham University, St. John’s University, and the University of Notre Dame.
Sarah started with FACTS over 8 ½ years ago and has served school clients in many roles including account manager, implementation specialist, and higher ed project manager before moving to the FACTS Education Solutions team as an account manager. Sarah has a strong passion for helping all children succeed and grow to their fullest potential. She comes from a family of teachers so she loves supporting education and understands how important a teacher’s role is in shaping future generations.
Heather began her career as an elementary school teacher in an urban district specializing in literacy education, and quickly became involved in literacy testing, data analysis and instructional literacy coaching at a K-8 school. She has managed professional development programs, provided ongoing coaching and training to teachers, and provided oversight of instructional programs, including education quality management for districts and schools across the US. She is currently responsible for overseeing the quality of FACTS Ed Title I instructional services, providing training and curriculum support to Title I teachers and administrators. Heather earned her Master of Science in Education from Pace University and her Bachelor of Arts in Child Developmental/Social Psychology and Humanistic Studies from McGill University.
Donna Moss spent 34 years as a public school teacher, private school principal, and national
consultant and speaker for FACTS Management. For close to two decades, as the principal of
the Cathedral School in the Catholic Diocese of Raleigh, NC, she led an ambitious school
improvement effort culminating in the school being awarded a National Blue Ribbon by the US
Department of Education. In 2018, Donna joined FACTS Education Solutions and has served in various roles: Southeast Regional Vice President, School Partnership Development Support, and currently as the Manager of Teacher Coaching. Donna and her husband have one son and are renovating two historic properties in their adopted hometown of Kinsman, Ohio.
School Partnership Development
Jeremy Beck
Lead - Senior Vice President of Educational Partnerships
P: 406.370.0754
Contact by Email
As a former 20-year non-public school administrator, Jeremy joined FACTS to continue helping schools navigate the complex world of federal programs. He knows first-hand how busy and complex administrators’ roles are and enjoys opening the world of federal programs to non-public schools across the country, while lightening their workloads through partnerships with FACTS. In his role, Jeremy especially enjoys traveling to meet with school leaders and see all the great things happening in the exciting world of non-public education.
Marvey Ayers currently serves as the Regional Vice President for the Southeast and has been working in the education industry for over 20 years. She graduated from Clemson University with her bachelor’s degree and received her master’s degree from the University of Miami. She has experience working with public, private, and parochial schools and is passionate about education, always looking for innovative ways to support leaders, teachers, and students.
Originally from Mexico City, Carlos grew up attending faith-based schools and has worked closely with private and faith-based schools since 2014. He has worked with organizations like ACE Scholarships, the Daniels Fund, and the Archdiocese of Denver in development, marketing, outreach, and recruiting, helping support private school students with financial scholarships to continue their education beyond high school. He is passionate about bringing this experience to serve students and schools through FACTS Ed.
Roger lives in the Los Angeles, California area and serves schools there and in Hawaii. Roger enjoys working closely with the administrative staff at schools and finding ways to help them excel at their jobs and promote a strong image to the community they serve.
After graduating from Towson University, Kat began her career in the classroom, educating elementary and special ed students. She taught in a Maryland public school for 5 years before transitioning to a career in business development, combining her passions for education and business development. In her current role, she loves bringing her background in education and sales to help students and schools across the nation meet their goals.
Operations
Kathy comes to FACTS ED after serving in Catholic education for 40 years, as a teacher, principal, and superintendent. She earned her bachelor's degree at Elmhurst College, her master's at Butler University, and has also studied at Indiana University. A lifelong learner, Kathy has been a speaker at many national educational conferences and enjoys working with teachers and school leaders from across the country – making her a perfect fit for her current role with FACTS Ed.
Brian began his career at FACTS in 2007 helping schools manage tuition and financial aid assessment, ensuring that the educational goals of the school as well as their students were met. Brian is a firm believer in the value of education and making sure every student and teacher has the tools they need to be successful, which he brings to his current role with FACTS Ed. He looks forward to working with new schools across the country.
As Internal Operations Manager, Marc provides oversight and leadership for all FACT Education Solutions Title programs. He has over 30 years of experience working with schools in the private and public sectors and has worked with educators throughout the country to develop successful school intervention and professional development programs. Marc's passion and commitment to education starts with his family, which includes teachers, counselors, principals, and administrators. Marc earned his Bachelor of Science degree in Business Administration and Management from Rowan University.
New York
Miriam Friedman began her education career as an early childhood teacher. Soon, she transitioned to teaching high school, and found her calling in teaching math. Miriam’s commitment to ensuring that all her students receive high quality math instruction and lead her to finding creative and effective solutions even for students who find math difficult. Miriam also served as a high school principal, where she successfully raised the academic standard. Currently, Miriam is the Director of the FACTS Title I Program in NYC. In this role, she efficiently manages various programs, providing guidance to school leaders on making the most of federal funds. Beyond her managerial tasks, Miriam consistently advocates for schools, voicing their needs to the Department of Education. Miriam holds a Bachelor of Science in Math Education and Technology from Empire State College and a Masters of Arts in Educational Leadership from Adelphi University.
Patricia Lacognata is lifetime educator dedicated to providing every child the tools needed to succeed. Here at FACTS, she uses that passion to work with schools, districts, and educators to use federal and state funding to support students and teachers in their educational journeys. She is committed to ensuring that all our non-public partners receive the equitable funding they deserve.
Puerto Rico
Wigberto currently serves as the Vice President of Braxton School of Puerto Rico, joining the school in 1996 and gaining valuable industry experience that he brings to his role as Director of Business Operations at FACTS Ed. A certified public accountant, he understands the financial challenges schools face and is passionate about ensuring that all students have the resources they need to get an exceptional education.
Start at Fact Ed 2023, I'm passionate about sales and marketing who love education. With 12 years of experience as an educational consultant and a genuine interest in transforming education. I'm here ready to help you develop a professional development plan that will help take your school to the next level.