Help & Support

Have questions or in need of customer support? We are here to help.

Parent Help

For Parents/Students

Live Support

Want to contact us via phone?
Have your four-digit PIN available to validate your identity.Create or edit your PIN here.

Tuition payment plan: 866.441.4637

Financial aid application: 866.315.9262

FACTS SIS/Family Portal: All Student Information System (SIS) or FACTS Family Portal inquiries should be directed to your school office.

Check the status of our systems

For Help Managing Your Account

Parent Solutions

Find out how to check grades online, pay tuition, and apply for financial aid.

Parent Solutions

FAQs

Find answers to common questions regarding payment plans, financial aid, and the SIS.

Parent FAQs

School Help

For Administrators/Teachers
Monday – Thursday, 7am-7pm CST
Friday, 7am-5pm CST

Live Support

Student Information System line: 866.800.6593

Tuition Management line: 866.412.4637

Financial Aid Management line: 866.412.4637

SIS Online Chat: Log in

Check the status of our systems.

For Help Managing Your Account

Parent Help - Australia

For Parents/Caregivers

Live Support

Want to contact us via phone or email?
Have your four-digit PIN available to validate your identity.Create or edit your PIN here.

Tuition payment plan: 1300.322.871

For Help Managing Your Account

Sign in:

Payment Plans

Parent Solutions

Find out how to pay tuition or set up a payment plan.

Parent Solutions

FAQs

Find answers to common questions regarding payment plans.

Parent FAQs

School Help - Australia

For Administrators

Live Support

Tuition Management line: 1300.322.871 or email us at [email protected]

For Help Managing Your Account