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Building Workforce Skills with Compliance Training Technology
Building Workforce Skills with Compliance Training Technology
Building Workforce Skills with Compliance Training Technology
Keeping your team informed about compliance and adapting to evolving regulations are essential for any manufacturing organization. According to Thomson Reuters’ 2023 Risk & Compliance Survey Report, staying on top of upcoming regulatory and legislative changes is a top strategic priority for many organizations. Navigating these changes effectively not only ensures compliance but also helps your team build and retain the skills they need to stay safe and productive.
By leveraging technology-driven compliance tools, manufacturing teams can reduce risks, eliminate inefficiencies caused by outdated processes, and streamline training efforts. Let’s explore how compliance and skill-building work together to benefit your workforce.
Why Compliance and Skill-Building Go Hand-in-Hand
Modern compliance training isn’t just about meeting regulations—it’s also an opportunity to enhance workforce skills. Keeping necessary certifications and following safety requirements requires a system that is efficient, organized, and easily accessible for frequent updates.
Compliance training does more than ensure your team is following the rules. Provide more efficient ways for your team members to complete their work, enhance safety practices, and foster collaboration for a safer, more compliant workplace.
By leveraging an integrated technological solution, you can combine compliance and comprehensive training into one platform. Offer training that teaches your team policies such as the ISO 9001 while training them on your products and best practices for managing them.
Benefits of Modernizing Compliance Training
Adopting a modern, technology-driven approach to compliance training offers numerous benefits, from boosting team efficiency to streamlining processes for added convenience. Here are three key advantages of modern compliance training technology:
- Increased Efficiency: Make it simple for your employees to learn, train, and get their necessary certifications, keeping your whole team current and compliant in less time.
- Improved Accuracy: Minimize reporting errors and simplify compliance training with all the right tools in one place.
- Audit Preparedness: Stay ready for regulatory reviews with reliable and up to date data.
Make managing compliance at your company easier, more efficient, and more effective by implementing a solution that tackles all your challenges in one system and create an environment that is safer and better managed for the benefit of your team.
How FACTS Learning can Support Your Manufacturing Team
FACTS Learning Platform is designed to simplify compliance processes while empowering HR and compliance managers to focus more on building your team’s workplace skills. Experience key features such as:
- Automated Compliance Tracking: Eliminate the need for manual spreadsheets and paperwork. With automated tracking, you can ensure consistent monitoring of compliance requirements while reducing the risk of human errors. Make it simple for your employees to learn, train, and get their necessary certifications, keeping your whole team current and compliant in less time.
- Safety Certification Management: Keeping employee certifications current is critical. The FACTS platform makes it easy to manage certifications, send reminders, and ensure compliance deadlines are met.
- Real-Time Reporting: Instantly access accurate data to stay prepared for audits and make informed decisions. Real-time insights help you track progress and identify gaps in compliance or training efforts.
With FACTS Learning Platform, you can not only streamline administrative tasks but also ensure your workforce remains audit-ready and equipped with the skills you need to thrive.
Ready to simplify compliance and build workforce skills? Discover how the FACTS Learning Platform can transform your team’s compliance training today.
Parents value flexibility and convenience when it comes to paying for their student’s tuition. By offering payment plans at your school with tools like FACTS Tuition Management, you can simplify tuition payments for current families and stand out to new families looking for the right school for their student.
But how? Here are some ways implementing an efficient tuition management system can elevate your school’s marketing and bring in new families while remaining effective and efficient for your school staff.
Offer an All-in-One Experience
Your families are busy. Make it simple for families to manage their tuition finances with a tuition payment solution where they only need one login to access both student information and financial details, showing your school’s commitment to convenience and efficiency. Families can handle everything from tuition payments to extracurricular fees all in one place and on their own time, maximizing convenience for them and reducing time spent by your administrative staff answering their questions.
Reduce Enrollment Barriers with Comprehensive Options
Integrating payment plans into your enrollment process eliminates friction and makes it easier for families to commit to joining your school community. Give parents the option to pay for their student’s tuition over a longer period rather than all up front, giving them more room to breathe and peace of mind. Offering these plans alongside features like incidental billing and prepay accounts also reduces enrollment barriers for prospective families, positioning your school as flexible and accommodating to families with various needs.
Let Your Team Focus on What Matters
Leverage easy-to-use dashboards and make it simple to stay on top of payments, allowing for better budgeting and improved cash flow that can be invested back into the school. Automated payment processing and advanced accounting features also free up your administrative team to focus on building relationships with families and students.
Strengthen Family Relationships
Reduce misunderstandings and foster trust with transparent, consistent communications regarding tuition and fees between your school and families. Keep parents informed while also offering flexible payment options that demonstrate your school’s understanding of the diverse financial situations families face. When you build trust and create a strong connection between families and your school, you can also experience better student retention as parents value these close-knit bonds.
Offering tuition payment options that are flexible and affordable can be a crucial part of making your school the right choice for more families. Learn more about FACTS Tuition Management to see how.
The role of the school business manager has always been diverse and demanding. Covering a wide range of functions and dealing with many stakeholder groups, school business managers wear many hats – and the demands on them are growing as the education sector evolves.
In a day, a business manager may find themselves reconciling accounts, dealing with staff issues, negotiating supplier contracts, acting on behalf of the principal, arranging a board meeting, supporting the fundraising committee, and more. For this reason, they must have skills in a range of areas including finance, management, project management, and compliance.
Equally important is that they’re supported by a comprehensive and intuitive payment platform that allows them to manage payments flexibly, securely, and efficiently. Purpose-built school payment software like FACTS enables schools to simplify and streamline their approach to payments, providing more control, visibility, and convenience to both administrators and families.
Integrated tuition management
Managing tuition payments effectively is a key challenge for schools. Many still take a manual approach which is time-consuming and inefficient.
Schools without a flexible, centralised payment system will often have teams of staff who take many weeks to coordinate the payment process at the start of each school year. Managing year level or subject-specific pricing, discounts, and any credits or debits to be applied to an account becomes labour intensive and error-prone. Additionally, neither the school nor families have visibility of their financial position.
FACTS supports K-12 schools to deliver a better payment experience for families while reducing the workload of their administrative team. Our world-class billing engine gives both user groups real-time visibility of payments made, scheduled and missed, 24/7, wherever they are.
Smart online forms
Paper-based forms and payment slips are unpopular with administrators and families alike. Easy to forget or misplace, it’s inconvenient for families to manually record information the school already holds about them – and collecting payment information on paper forms is not PCI DSS (Payment Card Industry Data Security Standard) compliant.
FACTS’ flexible online forms allow simple and efficient management of permission and payment for extras like school excursions and trips. FACTS forms collect information via a secure and encrypted platform, with any costs automatically added to each family’s account, so no cash or manual payments are needed. It’s a more flexible, convenient, cost-effective, and secure way for schools to manage permissions and payments required throughout the year.
Complete cash flow management and real-time reporting
Many schools without a comprehensive payment system lack a strong understanding of their current financial position. Managing tuition fees, fundraising efforts, and incidental expenses in separate spreadsheets can make it impossible to get an accurate real-time view of a school’s financial health.
School payment software allows administrators to view key financial metrics at a glance. Business managers can build customised reports and schedule these to be created and shared with key stakeholders on a daily, weekly, or monthly basis. Powerful analytics let the administration team identify and manage arrears, hardship, and other financial aspects with confidence the latest information is at their fingertips.
Best-in-class data security
Keeping personal and payment information safe is imperative for all schools. The traditional approach of sending forms home in schoolbags to be completed and returned presents many opportunities for this confidential information to be lost.
Tools like FACTS allow schools to collect and store this information securely and give families the opportunity to update their information at their convenience via a secure online portal, 24/7. This means no need for the school administration team to chase forms and payments or enter data manually. It’s also more efficient for families, who won’t be asked to provide the same information each time there’s a camp or excursion.
FACTS is PCI level 1 compliant, the highest level of validation given by the Payment Card Industry Data Security Standards (PCI DSS).
FACTS supports a seamless flow of information between a school’s administration team and its teachers, students, and families. From enrolment to graduation, it allows information to be captured and stored securely – meaning no manual data entry for schools, and no need for families to provide the same information time and time again.
A complete school payment platform supports business managers to meet the competing aspects of their role with agility, and give families and the administration team better flexibility, control, and visibility.
School management platforms exist to streamline school operations and automate time-consuming administrative tasks and processes. However, today’s best school management platforms (SMPs) deliver benefits beyond a school’s business office, revolutionising how teachers perform their roles too. Quality SMPs support classroom teachers to simplify the way they plan, deliver and assess learning, track attendance, communicate with students and families, and more. By streamlining or eliminating various daily processes, student management software empowers teachers to spend less time on administration and more time on teaching and learning activities.
In this blog, we share six ways school management platforms can improve teachers’ productivity and performance.
1. Lesson planning
SMPs allow teachers to plan lessons and collaborate in year-level or subject-area groups to build and deliver a curriculum that’s engaging and consistent. Working digitally, teachers can lesson plan at school or remotely, add resources that align with the subject matter, and stay on top of the homework that’s been assigned. A digital approach also allows substitute teachers to step into a classroom with confidence that all the information they need to deliver the day’s learning is at their fingertips.
2. Managing attendance
Most schools now record attendance digitally. However, attendance data can be fractured, incomplete and unreliable without an integrated school-wide approach. Modern SMPs let classroom teachers record, monitor and report on attendance with consistency and confidence, while automatically notifying families if a student is late or absent. They make it easy to stay on top of planned absences and offer sophisticated reporting and analytics that highlight any emerging trends.
3. Assessment and reporting
Student assessment is a notoriously time-consuming teacher task. A quality SMP removes much of the administrative burden of assessment and reporting by providing tools that streamline the report writing process. Functionality like test importing, editable comment banks, and integration with state and national standards empowers teachers to create student reports accurately and efficiently.
4. Monitoring behaviour and wellbeing
Schools are increasingly focused on student wellbeing as a critical component of their school experience. A good SMP will allow teachers to edit and view important behavioural and wellbeing information, including any interventions in place to support an individual student’s wellbeing.
5. Communicating with families
An SMP provides an invaluable communication bridge between teachers, students and families. Most platforms offer multi-channel options including email, SMS and app. Teachers value the opportunity to contact families privately without providing their personal phone numbers and the flexibility to send bulk or individual messages. Chasing consent or payment digitally is much more efficient than trying to catch parents at drop-off or calling each relevant family individually.
6. Booking resources
Getting access to shared school resources when they need them is central to a teacher’s ability to deliver their lesson plan. Whether teachers need to use the gym or art room, sports gear or IT equipment, their ability to see and book available resources – both in advance and in real time – via an SMP is invaluable.
School management software can be used in various ways within the classroom to help teachers maximise the time they have for learning delivery. With everyday tasks executed quickly and accurately and automated where possible, improved teacher productivity can in turn have a meaningful impact on student learning and performance.
FACTS School Management’s comprehensive suite of school and financial management tools empowers K-12 schools to operate more efficiently and effectively in all areas. Trusted by more than 11,500 K-12 schools across the globe, FACTS empowers administrators and classroom teachers to spend less time on routine tasks and more time delivering high-quality learning.
Sending your child to school can be a significant investment. While school tuition fees vary considerably across Australia, the average total cost of education for a child starting at an independent school could be more than $340,000.
For families that choose private schooling, tuition fees are likely to be a large portion of their household budget. For this reason, the way your school manages tuition fees is likely to be a key decision factor for many families.
Schools generally put a lot of time and effort into ensuring their word-of-mouth, website, social media channels, and presence on review sites such as the Good Schools Guide position them as an attractive choice for potential students. However, once families have narrowed their choices down to their top two or three schools, aspects like the ease of the enrolment process and a flexible approach to tuition fees can be critical differentiators.
So, is the way your school manages tuition fees part of your marketing arsenal? Here’s how to highlight payment plans in your school’s marketing efforts and give families confidence that you’re there for them if times get tough.
Take a Flexible Approach to Tuition Fees
Publicise that you provide flexible payment options and due dates. Rather than expecting the year’s tuition up front, consider offering weekly, bi-weekly, quarterly, monthly or term-based payment plans. You should also let families choose from a selection of regular due dates so that they can pick one that reflects their payroll schedules.
Give families the flexibility to get ahead on tuition payments by allowing them to make online payments ahead of the due date. When you give families options, they’ll feel more confident that they can afford to send their child to your school.
Specialist tuition payment solutions like FACTS allow you to provide this level of flexibility without creating reconciliation nightmares. FACTS lets you simplify fee tracking and management and gives you real-time visibility of payments and cash flow projections.
Add Fee Information to Your School’s Website
When families contact your school to request a tour, it’s fair to assume that they’ve done their research and know about your school’s ethos, how your results rank against other local schools, and how much it costs to attend.
Be transparent about tuition fees on your school’s website and include information about families’ options when paying fees and applying for financial aid. Tuition fees will be one of the first aspects families consider when researching and comparing schools, so you should make it easy for them to find this information and give them comfort that you offer affordable and flexible payment plans.
Make Fee Affordability an Ongoing Conversation
Fee affordability can be a challenge for families throughout their time with your school, not just at enrolment. Don’t let financial constraints become a reason students leave. Check in with families each year or semester to ensure they’re comfortable with their payment plan and know that there’s a range of payment options available to them.
Offering flexible tuition payment plans is a great way to attract new students and support existing families. It does more than give families another payment option – it builds your reputation as a school that cares and is willing to work with families to keep them enrolled.
Marketing the affordability options your school offers shows that you’re willing to let families take control of their finances and open to adapting to meet changing situations and needs. By making families’ lives easier, you can build a strong and supportive school community.
Late tuition fees are a reality for most K-12 schools. However, the way they’re handled can be the difference between a growing arrears balance that’s hugely time-consuming to control and a small number of late payers who are generally managed automatically without any work from your administrative team.
Here are four tips for optimising your school’s approach to late tuition fees.
1. Automate tuition fee collection
If you don’t already have an automated system managing your tuition payments, this is an absolute game changer. Automating tuition fee payments means significantly less administration for your school to manage and makes things simpler and more convenient for families.
Tuition payment solutions like FACTS help schools to streamline and simplify tuition fee management while giving them complete oversight. With school fees securely transferred on pre-agreed dates or frequencies and automatically matched to the correct student account, there’s no data entry, manual reconciliation, or record-keeping required.
2. Communicate and enforce your tuition policy
Schools that manage late tuition fees successfully usually have a clear tuition fee policy that’s regularly shared with the school community and accessible via the school’s website or family portal.
Your school’s tuition fee policy should make your approach to late fees clear and be signed whenever a new student is enrolled. Ensure it covers what happens if a regular fee payment is missed, the amount of time families have to catch up on any overdue payments, and next steps if the missed payment is not received within the stated timeframe. It’s best not to formally communicate any grace periods within your fee policy as this could encourage delinquency.
3. Be proactive and consistent with accounts that are entering delinquency
A tuition management solution that sends automatic reminders to families when fees are due (and if payments are missed) will significantly reduce the number of late payments your school receives. However, you should also have a trigger point for where manual intervention is required if an account is slipping into serious delinquency.
Chasing money is never fun, but proactively reaching out to families who are falling into serious arrears, particularly if they’re usually prompt payers, will allow you to understand their situation and agree on a payment plan to recoup these funds.
4. Offer payment plans and a range of payment options
If a family is experiencing hardship, work with them to create a tailored payment plan that sees them make a regular contribution towards their tuition fees. Depending on their situation, you might push due dates out by an agreed period, split their arrears balance across the remaining payments due in that school year, or simply extend their existing payment schedule by a month or two.
Providing a range of payment options also makes it easier for families to pay their fees. Ensure you accept credit and debit cards and online and phone payments. Even if you don’t usually accept cash payments for tuition fees, you might consider making an exception if this will make it easier for certain families to catch up on their payments.
Your school’s approach to late tuition fees should be clear, consistent, and professional. By letting families know what to expect, following the same process each time an account falls into arrears, and managing overdue payments with empathy and a commitment to get things back on track, your school can ensure late tuition fees don’t become an unpleasant matter for your administration team and impacted families.
FACTS Tuition Management is a powerful platform that supports a best practice approach to managing tuition fees. Automated payments let staff and families spend less time and effort managing tuition and enjoy better convenience, transparency, and security. With FACTS, managing late tuition fees is simple and straightforward.
Tuition payments are at the heart of your school’s operations. Without a solid approach to tuition management, managing school fees can be a time consuming and error-prone process. Tuition payment solutions like FACTS help your school streamline the way you handle finances by simplifying tuition fee payment tracking and management.
With tuition fees remitted on your preferred dates, both your administrative team and school families will save considerable time and effort compared with a manual approach.
Here are five of the most significant benefits of automating tuition fee payments.
1. Less Administration, Fewer Errors, and Better Security
Automatic payments mean that the bulk of school fees will arrive on time and in full – without any work from your administrative team. A digital approach means all payments are automatically matched to the correct family account, meaning no data entry, manual reconciliation or record-keeping is needed. FACTS offers the highest data security standards in the industry, providing peace of mind that all transactions are encrypted and secure.
2. Set-and-Forget for Families
Life is busy. Between work, running a home, and managing children’s schooling and extra-curricular activities, there’s a lot for parents to stay on top of. Automated tuition fee payments take one big thing off the to-do list for busy families, giving them peace of mind that school fees are taken care of without anything for them to do.
3. Fewer Late Payments and Comprehensive Arrears Management
A tuition management solution that provides families with automatic reminders that fees are due to be debited will dramatically reduce the number of late payments your school receives. However, there will always be occasions where payments are declined due to a lack of funds. When this happens, your tuition system should provide families with automatic notifications of failed payments and overdue reminders, ensuring a streamlined process with no manual intervention from school staff required.
4. Predictable Cashflow
Automatic payments provide your school with consistent and predictable income each month. Your administrative team will always have a clear view of your current and expected school fee income, taking the guesswork out of budgeting and managing cash flow.
5. Greater Transparency
Automated tuition fees provide better transparency for all school stakeholders. The administrative team, school principal, and families have a real-time view of payment status and account balances, with one source of truth meaning no missed payments or payment disputes. External stakeholders can be given access to view your school’s financial position and expected income at a glance.
FACTS lets you monitor important financial metrics and create custom reports for your school, and schedule daily, weekly, or monthly notifications to send to key people.
Automated fee payments allow staff and families to spend less time and effort managing tuition and more time focusing on students. Automatic billing will help your school take a more structured approach to financial management while providing better convenience and transparency for families.
FACTS is a powerful tuition management solution that supports a best practice approach to tuition fees. It expands payment options for families and simplifies billing, budgeting, cash flow management, and financial reporting, empowering school staff to spend more time on the things that matter.
As business offices evaluate their processes in the wake of changing school policies and ever-evolving technology priorities, keeping payment compliance top of mind is critical. Maintaining compliance for software applications that process payments is demanding, requiring regular audits and reports as well as knowledgeable staff.
The security of cardholder information is of the highest importance. Schools face a choice: Install a software application on premise and maintain PCI DSS compliance for all payments processed at your school or partner with a Software as a Service (SaaS) vendor or Application Service Provider (ASP) who maintains the software to meet PCI DSS compliance, reducing the school’s compliance scope.
Historical Overview
Payment processing applications are governed primarily by the Payment Card Industry Security Standards Council (PCI SSC), which maintains security policies and procedures based on requirements from the major payment brands, like VISA.
“PCI DSS covers the security of the environments that store, process, or transmit account data,” said IT Manager for Cyber Security at FACTS. “This includes requirements for the security management, policies, procedures, network architecture, secure software design, security awareness training, and other critical protective measures.”
The Payment Application-Data Security Standard (PA-DSS), established in 2008, is derived from the PCI DSS, and details payment application requirements to be PCI DSS compliant (and therefore what a payment application must support to facilitate the school’s PCI DSS compliance). PA-DSS requirements are intended to help software vendors develop secure payment applications that support PCI DSS compliance when installed within their customer’s PCI DSS environment.
“In other words, PA-DSS validated payment applications must facilitate – not prevent – PCI DSS compliance,” FACTS IT Manager continued. “When a school purchases a PA-DSS validated product, they receive a software application and the responsibilities for the infrastructure support and maintenance that will support the application; installing the application in a PCI DSS complaint manner; and maintaining, administering, and supporting the application, all within their PCI DSS environment.”
This entails a lot of work for the school. IT staff will use the vendor’s implementation guide to install the application on premise in a PCI DSS compliant manner. The PA-DSS software is required to meet applicable PCI DSS requirements, including:
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Having a process for securely deleting stored cardholder data that exceeds defined retention
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Configuring and patching systems supporting the application to meet configuration standards
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Implementing file integrity management, anti-virus, and audit logging on the systems that support the application
Compliance requirements vary depending on the number of transactions processed annually by an institution. A smaller school with a limited number of transactions per year may be able to complete a Self-Assessment Questionnaire (SAQ), a self-validation tool to assess security for cardholder data. Large schools that process high volumes of payment transactions may be required to work with a PCI Qualified Security Assessor (QSA) to complete more in-depth assessments.
FACTS is PCI DSS Level 1 assessed based on the number of transactions processed annually.
A PCI DSS assessment can take around two or three months, and will evaluate evidence for compliance with PCI standards that covers an entire year. This validates that their business as usual activity — the activity throughout the year, not just during the evaluation period — supported PCI DSS compliance requirements.
The PCI QSA annually confirms you are meeting both technical and non-technical requirements throughout the year. In order to accomplish this, the PCI QSA requires evidence, interviews, and also some hands-on reviews of devices, files, and procedures during the assessment period.
The PCI QSA assures that you meet all PCI DSS requirements.
“Many people are unaware that there are many non-technical requirements that are evaluated, including hiring practices; security awareness training; assigning roles and responsibilities to meet the requirements; maintaining and testing incident response; and creation of policies, standards, and processes to support the intent of the requirements,” FACTS IT Manager said. “There are also many technical requirements, including periodic reviews of firewalls and routers, file integrity monitoring, anti-virus and malware protection, backup and restoration validations, logging activities, meeting retention requirements, timely patching of devices, operating systems and applications, and vulnerability management – including internal and external quarterly scans and annual penetration tests. Those are just some of the many technical requirements that will need to be maintained and will be reviewed by the PCI QSA.”
Relieving the Burden: A Hosted Solution
On the other hand, schools that choose vendor-hosted solutions or SaaS software find that they have reduced their compliance scope, since the application software provider is then responsible for ensuring that the hosted environment is secure.
“The PCI SSC does not require that an entity use a PA-DSS validated application. An application with the PA-DSS certification only denotes that the application can be configured to meet PCI DSS requirements,” FACTS explained.
When a client decides to use our PCI DSS validated SaaS solutions, they know that FACTS adheres to industry-leading PCI standards to manage our network, secure our web-based applications, and set policies across our organization. FACTS has its own cyber security group, which works closely with the corporate cyber security group of parent company Nelnet, Inc. Together we employ an array of experts in compliance and security. We are assessed as a Level 1 PCI DSS Service Provider, which means FACTS is responsible to ensure that:
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A PCI DSS assessment is completed annually by an external PCI Qualified Security Assessor (PCI QSA)
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A vulnerability management process is in place that includes regular scans and penetration testing as well as timely patching based on risk
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The application is developed, installed, configured, and maintained to meet or exceed PCI DSS requirements
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Security appliances are in place and monitored, and engineering staff are alerted of any anomalies
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Incident Response, Disaster Recovery, and Business Continuity Plans are in place, tested, and validated
FACTS ensures that PCI compliance is part of our business-as-usual process by monitoring security controls, reviewing hardware and software technologies to ensure they are supported by the vendor and meet security standards, evaluating changes to the environment or the organizational structure, performing periodic reviews and communications to confirm all PCI DSS requirements continue to be in place and personnel are following secure processes, and verifying that appropriate evidence is maintained to assist in the PCI DSS compliance assessment.
Building Trust
While protecting cardholder data is key, schools must take into account the full scope of their compliance responsibilities. This becomes especially important as many institutions are facing tighter budgets. In order to continue to best serve your students and the broader school communities of alumni, sports fans, donors, and neighbors, institutions must be able to provide flexible payment options that are mobile-friendly and secure.
Knowing that FACTS is taking the above responsibilities provides customers assurance that we are taking the proper steps to secure the data they have entrusted to us.
The cost of living in Australia is rising rapidly and expected to continue to grow throughout 2023. Nine consecutive interest rate hikes and the highest inflation rate in more than 30 years have put families under significant financial pressure as the cost of everything from groceries to petrol, utilities, healthcare, rent, and mortgage payments skyrockets.
With household budgets stretched and no relief in sight, many families are finding it challenging to meet their tuition fee commitments. According to Finder’s 2023 Parenting Report, 17% of Australian parents are considering moving their children from private to public schools to reduce their education expenses.
For this reason, it’s vital that schools manage tuition fee payments in a way that’s sensitive to families while ensuring their collection rate is maintained.
1. Communicate your fee policy and make expectations clear
Your school’s tuition fee policy should be communicated regularly and available online for families to review anytime. It should be transparent and actively enforced. Your hardship policy should only be shared on an as-needs basis with families in genuine need.
2. Manage hardship sensitively on a case-by-case basis
Each family’s financial situation is unique and should be managed accordingly. However, skipping an entire term or semester’s fees can make it challenging for struggling families to catch up. If possible, it’s best to negotiate for reduced payments to be made on the regular due date.
3. Make it easy for families to pay tuition fees
Tuition management software with a self-service portal makes it easy for families to manage their fee payments in a way that suits them. By offering flexible due dates within predetermined parameters and accepting a wide range of payment methods, your school can make it more likely that fees will be paid in full and on time.
4. Manage arrears professionally and consistently
One of the most compelling benefits of tuition management software is that it automates arrears management. Automatic reminders when payments are missed means most late fees are paid without any manual intervention from your business office, giving them more time to work with families experiencing hardship.
FACTS offers powerful tuition management capability that empowers schools to implement a best practice approach to tuition fees. More than 11,500 K-12 schools globally trust FACTS’s suite of school and financial management solutions to help them elevate the education experience.
You don’t have to work in the education sector to know that the last few years have been tough for teachers. The pandemic had a seismic impact on educators in Australia and New Zealand, with a 2022 Monash University study finding that teachers’ satisfaction with their roles dropped from 66% in 2019 (pre-COVID) to 46% in 2022.
The same report found that one in four teachers don’t feel safe at work, less than 14% report that their workload is manageable, and only three in ten plan on staying in the profession.
A high workload and poor work-life balance are key drivers of the current teacher exodus. And, with the number of teachers burning out and leaving the profession growing, this places even more pressure on the teachers who remain.
While there’s no magic cure for burnout, one of the best ways to combat it is to raise the profile of wellbeing at your school. Encouraging teachers to invest in their wellbeing and letting them know that it’s okay to admit they’re struggling or need support is increasingly as important as allocating time for lesson planning or report writing.
Here are some ways your school can promote and prioritise teacher wellbeing.
Give teachers permission to set boundaries
With technology allowing us to work anytime, anywhere, many teachers feel they can never entirely switch off. Chances are the teachers at your school are responding to emails, lesson planning, and assessing student work into the evening.
Let staff and families know that work-life balance is a priority at your school, and give educators permission to disconnect during their time off. Set schoolwide expectations that emails sent after a certain time don’t have to be answered until the next day – and ensure families are aware that after-hours emails won’t be dealt with immediately.
Provide educators with the tools they need to succeed
A common source of stress caused by the teacher shortage is educators regularly being asked to do things they’re not trained to do. Teachers are increasingly expected to take on roles they have no experience in, often with limited support.
Ensure your school is setting educators up for success by investing in professional development and coaching to help them take on new responsibilities with confidence. Whether they need support with new technology or mentoring to deal with specific learning difficulties more effectively, championing a continuous learning mindset at your school will drive teacher satisfaction and improve learning outcomes.
In addition to professional development opportunities, schools should also take advantage of technology that streamlines administrative tasks for teachers. For example, a school management system should have features that automate regular and repeatable activities. Things like taking attendance, recording assessments, and communicating with families should be simple to manage in one secure platform, enabling teachers to focus on learning delivery and student wellbeing.
Offer extra support to new teachers
New teachers are especially susceptible to stress and burnout, especially those who began their teaching careers during the pandemic – one of the most chaotic periods in the history of education.
Take a structured and thorough approach to onboarding your school’s new teachers, prioritising wellbeing. Build regular formal and informal check-ins with new starters into your school’s wellbeing plan and connect them with mentor teachers who have the knowledge, experience, and personal attributes to build rewarding relationships with new educators.
Show your appreciation for your school’s teachers
Recognition is a crucial driver of employee engagement and satisfaction across all sectors. Everyone wants to be celebrated for a job well done, whether it’s via a shoutout in a meeting or something more formal.
Make awarding teachers with small tokens of gratitude something your school leadership team does regularly and encourage teachers to recognise their peers in the same way. Be specific about why you’re acknowledging them and remind them that you know they’re doing work worth being celebrated every day.
As managing enrolments becomes a year-round task, many schools are reflecting on their enrolment process. While the start-of-year intake is the major enrolment event for schools, managing enrolment is an admin-heavy task that requires close management at all stages of the year.
Enrolments are particularly complex to keep on top of because different families will join the enrolment pipeline at various times throughout the school year – and will enter the workflow at different points. Students with siblings already at the school will follow a different communication pathway to those on the waitlist, for example.
Responding to expressions of interest, coordinating school tours and processing enrolment applications is a time-consuming and labour-intensive job that can leave prospective families with a negative first impression if it’s not managed professionally.
So, how does your school perform in the following key areas?
1. A digital enrolment process
Capturing and managing prospective student data digitally is foundational to providing a modern and efficient enrolment process. From collecting expressions of interest to communicating with prospective families and enrolling accepted students, a digital enrolment process ensures all data is stored and managed centrally.
With a digital enrolment process, your school business office has complete visibility of all enrolment information and can send individual or bulk communications to prospective families and collect tuition fees without creating any physical paperwork. And, of course, a hosted solution lets staff work remotely from any device.
2. Efficient and proactive lead management
Managing enrolments is a substantial task, particularly at schools with a large volume of applications. Without a well-structured process, it’s easy for enrolment-related activities to slip through the cracks during busy periods. And, with the soaring cost of living putting family budgets under pressure (Finder’s Parenting Report found that 17% of families are contemplating moving their child from a private school to a public school to reduce their expenses) schools are having to work harder to convert prospective students to confirmed enrolments.
Families are no longer willing to print, scan, and return paper-based forms – they expect an online enrolment process and clear, sequential communications that keep them engaged in a process that’s often many years long. It’s vital that your school makes it easy for administrative staff – and families – to track the progress of each student application from an expression of interest through to confirmed enrolment.
3. Streamlined student onboarding
Enrolling a new student creates plenty of work for a school – but also for that student’s family. There are forms to complete, documents to provide, and payments to manage.
Your student onboarding process should comprise an efficient workflow for administrative staff that offers a superior enrolment experience for families. Making it simple for parents to submit the information your school needs and make tuition payments online shows them you value their time and creates a positive early impression. Automated reminders and notifications ensure that they always know what’s required of them and the next steps.
FACTS School Management empowers schools in Australia and New Zealand to manage the complete student lifecycle seamlessly. We partner with leading education brands like Digistorm and 2Go for Schools to support a best-practice approach to managing enrolments.
Transitioning to a new school management system (SMS) can feel daunting. Your SMS is the backbone of your school’s operations and plays a crucial role in many aspects of school management.
In our experience, it’s not uncommon for schools to continue using a school management system that’s not quite right for them for years due to concerns about the difficulty of moving to a new solution. Transitioning to a new SMS takes significant research, planning, communication and cooperation – it’s a large project that’s not for the fainthearted.
However, if your current SMS isn’t offering the functionality, access, or performance your school needs to operate efficiently and grow, it’s probably time to move to a new school management platform.
In this blog, we share seven steps to make your school’s transition to a new SMS smooth and successful.
Step 1: Be clear on your requirements.
Once you’ve decided to move to a new SMS, it’s important to clearly define your motivation for making a change and the outcome you’re seeking. How does your existing system fall short? What do you need from your new school management system? Consider these questions from the perspective of all SMS users – administrative staff, teachers, families, and students. What does your new platform need to provide to offer a best-practice user experience for each of these groups?
Step 2: Use your network.
Speak to local and aspirational schools about their SMS journeys. Attend conferences and networking events and speak to those you come across at training and personal development days about the student management system their school uses. If you’ve shortlisted a handful of SMS providers, do your own research into which schools are using their system, then reach out to these schools to ask what they like and dislike about the platform. This is also a great opportunity to ask for any transition tips!
Step 3: Confirm your budget.
While budget shouldn’t be the only deciding factor in your decision, it’s a crucial consideration – there’s no point identifying the perfect SMS for your school if it’s just not affordable. Look at how much you spend on your current school management system and identify and quantify additional savings your shortlisted platforms would provide. Share these calculations and a breakdown of what each system offers with your leadership team to make your case.
Step 4: Establish a realistic timeframe.
Moving from one SMS to another can take weeks or even months. Records, workflows, reporting, and more must be carefully reviewed and transferred to ensure no data is lost during the transition. Time for staff training and staggered communication with students and families should also be factored in. Your new school management system provider should provide an indicative timeline based on their experience with similar schools; it’s also worth checking in with other schools about their experiences.
Step 5: Define roles and responsibilities.
Your SMS impacts and is used by a range of different groups, so it’s crucial to involve all areas and stakeholders in transition planning. Schools often establish a committee that’s responsible for considering the entire scope of the platform – from defining different user groups and their needs to system access and permissions, how historical data will be transferred, and, importantly, how the system will be maintained once implemented.
Step 6: Don’t forget to communicate.
Bringing stakeholders on the journey is an important part of transitioning to a new SMS. If you’re committed to moving to a new student management system, let staff, families and students know a change is planned and keep them updated throughout the process, focusing on each group’s unique need-to-knows.
Step 7: Invest in training.
Your new SMS will only be as effective as the people who are using it. Replacing a crucial operational system often causes anxiety and change resistance, so starting early with training is a sound strategy. If staff aren’t trained, confident, and willing to use the system, it’s unlikely to deliver the expected benefits. Targeted training designed to meet the needs of different user groups will encourage teachers, administrative staff, and the leadership team to get behind the new system and contribute to a smooth transition.
Moving to a new SMS is a big change for any school – but using the right school management system can be completely transformative. A structured approach to the changeover that gives sufficient attention to tasks including research, planning, communication, training and implementation will give your school the best chance of making a successful transition that delivers the expected benefits.
In recent years, schools have embraced digital technology for education delivery. While they’re successfully going digital to improve learning outcomes, the opportunity to revolutionise the school business office technology isn’t always exploited. Many administrative teams are still stretched managing tasks like enrolment, communication, and tuition fees manually.
Below are challenges schools face when managing payments manually and the compelling opportunities that going digital presents.
1. It’s inefficient and error-prone
Managing fee payments manually is a time-consuming, inefficient, and error-prone process. Generating invoices, tracking payments via spreadsheets, and managing arrears manually add significant burdens to the business office.
Tuition management software like FACTS simplifies and automates the way they manage tuition, with no manual reconciliation required. Payments are received on time and automatically matched to the correct family’s account. Missed instalments are promptly collected without work from your team.
2. It isn’t convenient for families
Paying school fees is one of many to-dos for busy families. By enabling families to understand their fees, track payments, and make online payments, tuition management software simplifies their administrative tasks and increases the likelihood of timely payments. Families have 24/7 visibility and the flexibility to manage their payment plans (within the school’s parameters).
3. It isn’t secure
Collecting payment information in the office exposes schools to potential data breaches. Accepting cash or cheques also carries the risk of misplacing money, making errors in payment attribution, theft, or fraud. FACTS provides level-1 PCI DSS certification, ensuring the highest level of data compliance and giving schools confidence in the security of payment information.
4. It doesn’t give schools a real-time view of income
Tuition fees are a primary source of income for most schools. Therefore, having an accurate, real-time view of finances is crucial for effective budget and cash flow management.
Tuition management software allows stakeholders to monitor current and expected fee income at the individual family level. Custom reports can be generated and shared with key personnel without waiting for manual payments to be processed or banked.
5. It makes handling arrears tricky
A manual approach makes it difficult for schools to manage arrears proactively, as human error or processing delays may mean payments aren’t accurately or promptly reflected.
An automated approach dramatically reduces late payments and allows the schools to manage arrears with confidence armed with accurate information. System-generated failed payment notifications and overdue reminders makes difficult conversations infrequent.
Automating fee management allows your business office to run more efficiently, improve collection rates, and provide certainty around tuition income. It also makes it easier for families by giving them oversight and the flexibility to self-manage via a secure payment portal.
FACTS Tuition Management gives families a convenient way to pay and strengthens schools’ financial management.
The right school management platforms support schools to operate more efficiently and effectively.
Best-in-class school software captures and integrates all aspects of running a school. From operations to teaching, communication, tuition fees and financial management, a quality school management solution allows schools to build a strong foundation for the future.
Security
FACTS School Management offers comprehensive security features to ensure the confidentiality, integrity, and availability of your data. The system supports single sign-on, role-based access controls, regular backups, data encryption, regular software updates and security patches, and compliance with the ISO 27001 standard. The combination of these features ensures robust protection for your school’s sensitive information.
Student and Family Management
Modern families look increasingly different from families of decades past, which can make managing communication and sensitive information challenging. FACTS allows schools to capture complex family relationships and documents and use this information to navigate this sometimes-tricky landscape with confidence.
School Operations
Digitising and automating regular and repeatable tasks gives schools more time to spend on value-adding activities and learning delivery. FACTS lets schools communicate easily and instantly with staff, families, and students, driving stronger engagement and reducing the school’s administrative burden. With enrolment, communication, alumni management, and more managed via intuitive 24/7 portals, sharing information and collecting forms, payments and medical information is simple.
Teaching and Learning
Leading school management solutions make planning, creating and delivering learning simple. FACTS supports optimised timetabling, attendance management, assessment, and modified learning programs. Parent-teacher interviews and wellbeing workflows are managed digitally, and customisable analytics allow for seamless performance tracking of the entire school or a specific cohort – even down to the individual student level.
Financial Management
Managing school finances is a challenging and time-consuming task that’s even more difficult without a whole-school approach. FACTS’ integrated accounting package incorporates debtor and creditor management, payroll, fixed asset management, and purchase orders and workflows, making manual reconciliation and double entry a thing of the past. A real-time view of the school’s financial position and advanced analytics capability support informed decision-making.
Tuition Management and Incidental Billing
Automating tuition payments lets schools deliver a better payment experience for families while reducing the administrative load and providing predictable income. FACTS Tuition Management can be used independently or as part of the FACTS School Management suite. Families can self-manage payment plan accounts and use a range of payment methods.
Reporting
Schools must comply with government reporting requirements regarding student enrolment, achievement, and attendance. FACTS allows schools to create customised reports to meet these requirements as well as their own reporting needs.
Specialty Modules
Each school takes a unique approach to managing its library program, resource booking, bus tracking, and more. FACTS’ specialist modules support central management of these important aspects.
Partners
As the education sector evolves, it’s crucial that schools surround themselves with partners who have a deep understanding of the learning landscape and a willingness to respond to changing needs.
At FACTS, our partner program sees us work with leading brands across the education spectrum. Our seamless third-party integrations and API library makes it easier than ever to focus on what matters: helping students reach new heights.
Scholarship, voucher, and scholarship granting organizations (SGOs) are crucial in making education accessible to students. However, as these programs grow, it can become challenging to manage the increasing volume and complexity of applications. It isn’t just a bonus for SGOs to achieve scalability, it’s essential in meeting evolving application demands.
The Growing Challenges of Application Management
As SGOs expand, they face many new obstacles, including:
- High Application Volume: Processing hundreds or thousands of applications can overwhelm manual systems and impact the accuracy of automated systems.
- Eligibility Verification: Customizing and verifying eligibility criteria for each program requires a robust system.
- Family Support: Applicants need clear guidance to navigate the process and submit required documents.
- Program Integrity: Maintaining accurate data and ensuring compliance is critical to the program’s success.
What Makes an Application Management Solution Scalable?
A scalable solution grows with your program, making it easier to manage increased demand without compromising efficiency. Look for a solution that offers:
- Adaptability: Adaptable solutions can handle growing applicant numbers without sacrificing performance and accuracy.
- Customizable Processes: Look for a tool that allows you to tailor eligibility verification to each program’s unique requirements.
- Integration: Achieve smooth workflows with a platform that seamlessly connects with external programs you already use.
- API-Driven Verification: Save time with a tool that automates data checks for increased accuracy and efficiency.
How FACTS’ SGO Services Deliver Scalability
FACTS offers proven tools to help SGOs manage their programs effectively. Our application process is designed for scalability, with features like:
- Reduced data collection for simpler applications, increasing the number of successful family engagements
- Comprehensive document collection for accurate eligibility verification
- Seamless integration with ESA and fund management platforms
- Automated data verification for accuracy and compliance
Ready to Scale Your Program?
Scalable solutions like the FACTS application module are key to managing growth and ensuring long-term success. If your SGO is ready to take the next step, FACTS can help. Click here to learn more or schedule a consultation.
Teacher retention is a top priority for leaders who want to ensure school stability and success. When teachers leave, the effects ripple across the school community, impacting student learning, increasing costs, and creating challenges for administrators and staff. Retaining talented educators is essential for creating an environment where students and teachers can thrive.
The Impact of Teacher Retention
Teachers play a pivotal role in student achievement. Studies show that consistent, high-quality instruction directly positively affects student outcomes. High turnover disrupts this consistency, leaving students with gaps in their learning and schools struggling to rebuild momentum.
The financial cost of turnover is also substantial. A study by the Learning Policy Institute estimates that replacing a single teacher can cost districts between $9,000 and $20,000 depending on location and other factors. For schools operating within tight budgets, these costs add up quickly, pulling resources away from other essential priorities.
Retention is particularly crucial in schools serving high-need communities, where the loss of experienced educators can widen opportunity gaps. Keeping strong teachers in the classroom ensures students in these schools receive the education they need and deserve.
Professional Development and Coaching: Tools for Retaining Teachers
When teachers feel supported and valued, they are more likely to stay. Professional development and coaching address the root causes of turnover by strengthening skills, boosting confidence, and building meaningful connections among educators.
- Skill Development: Targeted professional learning gives teachers practical tools to overcome challenges in their classrooms. RAND Corporation’s study found that teachers who participate in meaningful professional development report higher job satisfaction and are less likely to leave the profession.
- Leadership and Growth Opportunities: Educators who see clear pathways for professional growth are more motivated to stay in their roles. A Teach Plus report shows that leadership opportunities paired with time to collaborate with peers increase teacher motivation and retention.
- Personalized Coaching: Instructional coaching offers individualized feedback to help teachers refine their practice. A meta-analysis by Kraft, Blazar, and Hogan demonstrated that coaching not only improves teaching effectiveness but also contributes to higher retention rates. Teachers engaged in coaching programs often report greater confidence and a stronger sense of support in their roles.
How FACTS Supports Schools and Teachers
FACTS helps schools develop meaningful professional development and coaching programs tailored to their unique needs. By working closely with administrators, we ensure that teachers feel supported at every stage of their careers.
Professional Development
FACTS Professional Development programs focus on practical, high-impact strategies that teachers can immediately apply in their classrooms. Programs cover topics from classroom management to social-emotional learning. With an extensive list of relevant, data-driven topics, each session addresses current challenges educators face, providing tools backed by research and proven to make a difference.
Leadership and Instructional Coaching
Through personalized coaching, teachers and leaders gain the tools to build confidence, improve instructional practices, and strengthen learning communities. FACTS coaching approach emphasizes collaboration, actionable feedback, and measurable growth, helping educators address specific challenges while achieving their professional goals. Sessions are uniquely designed to create lasting impact, enhance engagement, and drive continuous improvement for new teachers, seasoned educators, and school leaders.
When schools invest in their teachers, they invest in their students’ success. FACTS is here to help your school create a culture where educators feel valued, supported, and equipped to excel.
Want to learn more about our professional development and coaching services?
Let’s work together to help your teachers excel and keep them where they’re needed most.
These days, many people turn to an app for almost everything. By offering an app at your school, you can be a part of your families’ daily routine. From streamlined communications to swift notifications, your app can be the key to better transparency and a smooth connection between parents and administrators. But how? Here are three ways your school app can bridge the gap between teachers and families.
Be Always Available
Many parents — especially Gen Z parents—spend a lot of time on their phones. Whether they’re shopping online, looking for directions, or talking to their friends and family, they turn to a mobile app for answers no matter if it’s early in the morning or late at night.
Your school’s app can be there for parents to look at information about what’s happening at school any time, and if they need to send a communication during off hours, they can reach out and receive a reply later, adding to the convenience. This can also help save your school administrators time during the day, as they will spend less time on the phone and more time handling other important matters around the school.
Offer Transparency
Families value transparency and need to know their student’s status at school in a clear and timely manner. Your school app can make the school experience as clear as possible by offering upfront communication and updates in one easy-to-access place.
Allow parents to see grades, assignments, and their completion status simply by logging into the app. Families can also review attendance and reach out when they need to, keeping everything open on both ends.
Communicate Effectively
We’ve talked about keeping open lines of communication for the parents, but what about administrators? With an app, your team can get in touch whenever and however they need to. Whether it’s banners in the app with updates, notifications to families about upcoming events, or push notifications to your families’ devices about their student’s attendance status, your administrators can stay in touch efficiently and effectively with the app and save time doing it.
Introducing an app like FACTS Family Custom App to your school community can be the key to simplifying communication, maximizing transparency, and improving engagement between parents and staff. Share crucial information, videos, and make payments on one easy-to-use platform that shows off who your school really is.
Learn more about FACTS Family Custom App and how it can be your solution to better communications at FACTSmgt.com.
No matter if you’re a public, private, or independent school community, fundraising is something you’ll likely need to do at some point. Fundraising isn’t only about collecting donations, however. It’s also a chance to boost morale and get your students, staff, and families full of school pride and the spirit of giving. But how do you plan the perfect fundraiser? From planning to execution, we’ll show you how to create the best fundraiser to benefit those in and around your community.
What Makes a Good Fundraiser
When planning your next fundraiser, you should consider three things to ensure it’s a success: ease of setup, low costs, and high return.
Choosing an event that is easy and low cost to set up can make fundraising more convenient for your staff, students, and families. With lower stakes, your fundraiser can be more accessible to people who may not have the time or resources for something bigger. A low-cost setup can also lighten the resources your school provides, leaving a smaller gap between money spent and money made.
Choosing the Right Cause
Before starting your fundraiser, you need a cause. Where is this money going, or who is it going to? These are questions donors will need answers to before they decide to give funds. Choosing the right cause is the first and best way to ensure your fundraiser is one that aligns with your school and your community. Whether you’re raising funds to offer scholarships to students or to buy new school supplies and equipment, you need to create a strong cause that people are excited to rally around.
Your fundraising cause can also help emerging causes gain traction. A fundraiser is a great way to kick off a new or special program within the school, from STEM and SEL programs to new language learning or multicultural programs. This is your chance to create an event that highlights who your school is and how you are a solid part of your local community.
Ways to Fundraise at Your School
Make your next fundraiser one to remember no matter how much money you want to raise. Here are some of our favorite ideas for simple fundraisers your school can try:
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Bake sale
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Cooking competition
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Raffle
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Auction
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Car wash
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Talent show
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School carnival or fair
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Walk-a-thon or fun run
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Community service
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Pet parade
These options offer a fun, low stakes way for everyone to get involved and give in a way that makes them feel active and committed to the school and community. Pick up litter around the neighborhood, get everyone smiling by showing off your furry friends, or start a little friendly competition with a chili cookoff! Fundraisers can be an annual, semi-annual, or other recurring event that ensures your school can keep getting everyone together, involved, and full of school spirit.
How FACTS Giving Can Help
At FACTS, we understand schools’ needs for a giving solution that makes the process easy, safe, and affordable. That’s where FACTS Giving comes in. With three unique plans offering the best tools for your specific fundraising needs, you can have peace of mind when you plan your next fundraiser. Jump in with no-hassle implementation, simple integration with FACTS SIS, and next-gen features like text-to-give.
Ready to create your next school fundraiser? Learn how FACTS Giving can help set you up for success.
We’re excited to share that FACTS (formerly CD2 Learning) has been recognized as one of the Top 10 Employee LMSs for 2024 by Talented Learning. This recognition, awarded by industry expert John Leh, highlights our ongoing commitment to delivering an effective and user-friendly platform for employee learning, including onboarding, talent development, and upskill training.
FACTS’ LMS goes beyond the basics, offering organizations a flexible solution for training and development that evolves with the needs of their teams. From onboarding new hires to equipping employees with new skills as they progress in their careers, FACTS delivers the tools organizations need to foster ongoing learning and professional growth.
FACTS’ LMS is trusted by organizations across industries for its comprehensive capabilities. The platform simplifies compliance tracking, offers customizable training modules, and provides valuable reporting tools to measure employee progress and development. This versatility ensures that businesses can adapt the platform to their specific needs while supporting their teams’ continuous learning and advancement.
FACTS remains dedicated to helping organizations invest in their workforce, offering the tools necessary to build engaged, high-performing teams. This recognition from Talented Learning further highlights FACTS’ role as a key player in employee learning and development.
Interested in learning more about our award-winning LMS? Visit www.factsmgt.com/markets/corporate-learning-solutions.
From our trusted partner, Dewar.
With school back in session for the 2024-25 academic year, many schools will begin their financial planning for the subsequent academic year. As you begin your preliminary conversations around budgeting, here are some tips for safeguarding your budgeted tuition income.
The impact of mid-year student separations
Private schools rely on student enrollment and tuition income for ongoing expenses such as faculty and staff salaries, campus maintenance, employee benefits, and more. When a student withdraws, the school’s expenses remain unchanged, making it essential to explore solutions that secure tuition commitments and safeguard the financial health of the school.
While student withdrawal experience at your school may vary year to year, we know that no school is immune to mid-year attrition. Each school year, you may experience withdrawals due to a variety of unexpected reasons such as a family move, change in financial circumstances, medical condition(s), or a family simply deciding the school is no longer the best fit for their student.
An annual financial obligation is becoming increasingly common among faith-based schools as the cost of private education rises and the financial impact of student withdrawals is felt more than ever.
A best practice in financial security
Requiring families to commit to the full annual tuition is a best practice among private schools for establishing financial stability and mitigating risk. This policy creates a clearly defined financial commitment, ensuring that families are fully committed to the school. Schools establish a binding date in the enrollment contract (typically sometime between June 1 and July 15) by which families are responsible for the full annual tuition.
While schools may budget for potential losses from student withdrawals or rely on a waitlist to fill open seats mid-year, unforeseen circumstances can still force students to withdraw. However, there will always be unforeseen circumstances that force students to withdraw, and speculating the impact of mid-year withdrawals on tuition income or that a withdrawn student’s seat will be filled often results in significant lost tuition income.
With an annual enrollment contract, schools ensure an accurate budget with tuition income projections based on the number of signed contracts from families regardless of whether a student completes the academic year. In fact, schools without an annual obligation typically experience higher mid-year attrition rates compared to schools with an annual obligation.
A step further with tuition insurance
More than 1,000 private schools throughout North America utilize The Tuition Refund Plan to refund unused tuition and cover unpaid charges in the event of student separation. When a separation occurs, schools trust tuition insurance to assist those families who pay in installments to fulfill any unpaid balance at the time of withdrawal or dismissal. The Tuition Refund Plan provides benefits for virtually any type of withdrawal or dismissal that occurs during the academic year.
- Zero cost to the school as families pay the premium
- Claim payments made directly to the school for credit to the student’s account
- Allows school to collect tuition income that otherwise may have been lost
- Allows families the ability to withdraw without significant financial impact to themselves or the school
If you are interested in protecting your annual tuition income, experts at Dewar welcome the opportunity to assist you in implementing an annual tuition contract and supplementing it with a tuition insurance plan.
Visit FACTSmgt.com/Partners/Dewar to learn more or contact [email protected].
Corporate training is no longer just about ticking boxes. Organizations need training solutions that equip employees with the skills to stay competitive and ensure customers can maximize the value of the products they use. To meet these demands, companies need adaptable and innovative learning solutions.
FACTS’ Learning Management System (LMS) bridges this gap, offering a platform that supports both employee training and customer education. This unified approach helps organizations foster deeper engagement, drive performance, and support long-term development.
Breaking Down the Silos
Traditionally, employee training and customer education have been managed separately. However, forward-thinking organizations recognize the need for consistency across all learning experiences. FACTS’ LMS integrates both internal and external learning, offering a cohesive platform for onboarding, compliance, professional development, and customer education.
By streamlining these functions, organizations can offer personalized, role-specific content for all learners, whether it’s a new hire or a long-standing customer.
Personalizing the Learning Experience
Learners today expect tailored experiences that align with their goals. FACTS’ LMS allows organizations to customize learning paths based on individual roles, needs, and preferences. This personalized approach ensures that both employees and customers receive relevant, engaging content that supports their growth.
For companies, this personalization helps boost engagement and loyalty, keeping learners invested in their journey.
Boosting Engagement with Gamification
Gamification is changing how organizations approach learning. FACTS’ LMS incorporates badging systems and progress tracking to motivate learners through visible achievements. This gamified approach encourages continuous learning, giving users tangible goals that keep them engaged, whether they’re gaining new skills or deepening product knowledge.
Data-Driven Learning for Continuous Improvement
Learning isn’t just about content delivery—it’s about measuring impact. FACTS’ LMS offers automated real-time analytics that provide insights into learner engagement and course performance. These data-driven insights allow organizations to make informed decisions, identify learning gaps, and continuously improve their training programs.
Creating a Culture of Continuous Learning
The future of corporate training is lifelong learning. As organizations adapt to new challenges, they need flexible, scalable solutions to support ongoing growth. FACTS’ LMS is designed to foster a culture of learning, empowering businesses to stay agile and keep pace with change.
Redefining Corporate Learning
FACTS is not just a solution provider—it’s a thought leader in the evolving world of corporate learning. As companies face increasingly complex demands from both their workforce and customers, the ability to offer flexible, personalized, and data-driven learning solutions will be key to success. The shift from rigid, one-size-fits-all training programs to adaptable, learner-centric approaches is already transforming the way businesses operate.
Corporate training is no longer about checking a box. It’s about creating meaningful learning experiences that engage and develop employees while empowering customers to maximize their potential. FACTS’ LMS is at the forefront of this transformation, helping businesses build a more connected, knowledgeable, and future-ready workforce.
Discover how personalized learning with FACTS LMS can transform your training strategy and boost engagement across your organization.