Prioritize key outcomes. This is especially true for seasonal teams because your training period is short. Identify your top expectations and most important measurable outcomes.
If every member of the team needs to understand important safety information, then make that priority number one. Ensure mastery and understanding of the knowledge that is most critical for customer and employee safety. Pay close attention to compliance and tracking. This not only ensures all employees have met your key objectives, but provides some peace of mind and protection should a problem occur.
Your outcomes-based learning also offers a potential branded certification program. A solid certification path can result in increased loyalty from staff, mastery of knowledge and skills, and a meaningful recognition for future career positions.
Takeaway tip: revisit critical training at regular intervals, don’t make it a one and done.
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