Blog
Build a K-12 Marketing Strategy That Works
What Is Customer Journey Mapping? In a true marketing sense, customer journey mapping involves visually “mapping” every interaction a customer has with an organization. The goal is to identify the most important touch points, analyze interactions, and identify ways to…
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What is a Social Engineering Attack?
Social engineering attacks as ways to steal information have been around for a long time, but some of their tactics have matured and become harder to detect. Social engineering continues to be one of the easiest, non-technical methods for an…
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Know Your Payment Security Terms
Information technology and security have plenty of acronyms and new terminology – which can leave people who do not work in the field feeling a little out of touch. To help, here’s a few industry terms that you may find…
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Present at FACTS Elevate 2020 in Orlando
As a current FACTS client, you’re invited to speak at FACTS Elevate 2020 at Walt Disney World in Orlando. If you’re an expert in your field or a confident FACTS product user, we’d love for you to share your knowledge…
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Incidental Billing and Payment Forms
Incidental Billing If your institution has charges that should be paid via FACTS but should not be included in a tuition payment plan, Incidental Billing is a great way to assess those charges. This billing product is ideal for occasional,…
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There at Every Step
“FACTS works, so we can work on other things.” When Jodi Mutch moved to rural Michigan years ago, she and her husband enrolled their children in the only private school within driving distance – Holy Name Catholic School. At the…
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How Teacher-Collected Videos Topped the Effectiveness of In-Classroom Observation
The Center for Education Policy Research at Harvard found in their “Best Foot Forward” study that using video instead of in-classroom observation improved several dimensions of the classroom observation process by: Increasing teachers’ perception of fairness. Reducing defensiveness in post-observation…
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Addressing the M Word
Gain insight on what the millennial generation needs before they’ll engage with your school’s needs. “How do you get millennial donors and alumni to actually participate? Not just give, but also participate?” It’s a fair question, and one I get…
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Understanding the Importance of Digital Citizenship
Three tips for creating purposeful student-driven content Across the country, many school leaders are beginning to have conversations about the importance of raising a generation of informed digital citizens. These conversations are critical to not only helping students understand the…
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Utilizing ESSA Title II Funds With Video
Did you know you can use ESSA Title II Funds to bring teacher feedback video into the classroom? Administrators and teachers are constantly tasked with finding different ways to improve their schools and deliver a better experience for their students….
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Evolving to Serve Those in Need
Tips to help your school and families have a better experience with your financial aid program The financial aid application process continues to evolve — we’ve seen this happen with the transition from paper to online applications. It’s safe to…
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Six Strategies to Modernize and Increase Alumni Giving
I often hear fundraising professionals say that they don’t need to promote online giving because their donors are mostly senior citizens. But research shows a different story. In a 2014 Dunham+Company study, 59 percent of donors 66 years old or…
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