For more than 45 years, CBORD has helped universities, hospitals, senior living communities, and businesses create modern campus environments that optimize the experience for their students, patients, residents, and employees. Using centralized technology solutions, they simplify and streamline ways for patrons to move around a campus, access services, make purchases, and more.
Partnership Background
CBORD has been a terrific partner for FACTS (formerly CD2 Learning), dating back to 2018. The CBORD team was seeking a single learning solution that could accommodate training needs for their internal employees as well as their clients. Both CBORD employees and their customers required easy workflows for self-registration of eLearning courses, in-person and virtual events, hybrid learning, and subscription-based packages.
We care about our users’ overall experience from start to finish. We feel FACTS [formerly CD2 Learning] is part of our team and is always open to listen and make suggestions to enhance the user experience. We appreciate their level of technical support, personal relationship, and willingness to make improvements and customizations for our model.
Susan Herr, RD
Manager, Education Services
CBORD
Solutions
Extended Enterprise Offering
The CBORD Learning Center leverages FACTS’ e-commerce technology for self-registration of e-learning classes, in-person classes, virtual classes, and hybrid learning events. CBORD employees and customers can browse lists of open classes that are made available based upon their access within the site. This model allows the flexibility to offer employee-only content, customer-only content, or in some cases, content that is available to both customers and employees, all within the same site and course catalog. Registrations that are monetized provide a variety of payment options, including a purchase order workflow.
Gamification & Rewards
Gamification and rewards are key drivers of CBORD’s success. Learners are awarded badges as they reach various milestones within the platform. Each time a badge is earned, the learner will receive an email notification congratulating them on their accomplishment and encouraging them to post and share their achievement within their networks. In addition, accumulation of these badges puts learners in the running to earn the “Top Learner Award” for additional benefits!
Hybrid Learning
The CBORD team leverages simple hybrid learning strategies to maximize the impact for their instructor-led trainings. Learners are assigned prework material to review before the event and knowledge-check assessments after the event. The completion of all these activities –the prework, attending the session, and the post-assessment – will trigger a certificate of completion for that training topic.
Download the full case study and see how customizable learning platforms keep training relevant, engaging, and tailored to the needs of your workforce.
