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Why Your Learning Program Needs Company Influencers and How to Identify Them
Why Your Learning Program Needs Company Influencers and How to Identify Them
Rolling out an employee development program for your organization is a big initiative, and requires the support of your company influencers to be successful. These influencers are the top 3-5% of your organization who, despite being a small group, influence close to 40% of the morale and engagement of your total organization.
As digital learning and development professionals, it’s critical to understand why your learning program needs company influencers, how to identify and engage them, and how to measure success. We’ll explore all of these topics in our three-part series in partnership with Performica.
Understanding the Role of Company Influencers in Learning Programs
Company influencers are individuals who are well-respected, admired, and have a significant influence on their peers. By enlisting these influencers as allies, you can increase the reach and impact of your learning and development (L&D) programs, making them more effective in achieving your organization’s goals.
Boosting Employee Learning and Engagement With Help From Company Influencers
When it comes to rolling out a new learning initiative in your organization it’s important to remember that it’s not just about the initiative itself–it’s also about how you get your employees engaged and invested in the program. One key factor in that equation is your company influencers.
The reason these influencers are so important to your learning program is that they can create momentum and excitement around the program, which is critical to its success. When these influencers are excited about the learning program, actively participating, and encouraging others to participate, it creates a “ripple effect” that leads to broader engagement across the organization.
Research shows that employees who feel their managers are supportive of their learning and development are more engaged and motivated at work. In fact, a survey by LinkedIn Learning found that 94% of employees would stay at a company longer if it invested in their learning and development.
When your company influencers are on board with your learning initiative, it sends a clear message to the rest of the organization that this is an important priority for the company as a whole. This is especially true when many of those influencers are in leadership–and they often are. The support of company influencers can help to create a culture of learning within the organization, where continuous development is valued and encouraged. By enlisting these influential colleagues as advocates for your learning program, you also create a more motivated, engaged, and invested workforce–and that’s a win for everyone involved.
So, how can you get your company influencers on board with your learning program? We’ll dive into that in Part 2 of this series, but one key takeaway here is that it’s important to identify these influencers early on in the planning process, and to engage with them directly and strategically as you roll out the program.
Identifying the Top 3-5% of Company Influencers
The most critical step in leveraging company influencers for your learning initiative (or anything else) is identifying them either manually or using technology like Performica. You’ll want to ensure you identify both the influencers who are good at self-promotion and those who are stealth influencers. Stealth influencers are those employees whose colleagues come to them for information because they are known for being great employees. Leadership often may be unaware these individuals are influencers because they are quieter, less obvious choices for leaders, and may be from diverse backgrounds or areas of the company.
These influencers are the employees who have the power to influence the decisions and actions of others within the company, as their morale and engagement correlates with about half of the organization’s network. These influencers may be executives, managers, high-performing employees, or even new hires who have already made an impact.
Manually identifying influencers can be a tedious process, but it allows you to understand their impact on the company culture, work ethics, and overall performance. Talk to employees and colleagues to get insights into who has the most influence and who inspires others to do better. Assess their behaviors, attitudes, and work ethics to find out what makes them stand out.
Technology-based influencer identification tools like Performica use data analytics to assess communication and collaboration tools to identify 100% of your influencers with minimal effort, combining passive digital trace data with survey data to truly understand working relationships.
Identifying company influencers is a crucial first step in gaining their support for your learning initiative, whether you find these individuals manually or using technology. By getting your company’s influencers on board with your new learning program, the odds of program success go way up, and the new program is received much more positively by your community. We’ll explore strategies for gaining the support of company influencers in Part 2 of this series.
Rolling out an employee development program for your organization is a big initiative, and requires the support of your company influencers to be successful. These influencers are the top 3-5% of your organization who, despite being a small group, influence close to 40% of the morale and engagement of your total organization.
As digital learning and development professionals, it’s critical to understand why your learning program needs company influencers, how to identify and engage them, and how to measure success. We’ll explore all of these topics in our three-part series in partnership with Performica.
4 Methods to Measure Success
Enlisting the assistance of company influencers to help shape and roll out a learning program for your organization can boost its chances of success. As digital learning and development professionals, you’ll want to know how to measure that success–and your influencers can again help with that. In this final part of our three-part series, we’ll explore just that.
Now that you’ve identified and onboarded your company influencers, it’s time to measure the success of your learning program.
1. Ask influencers.
One way to measure success is by collecting feedback and data from these influencers. Ask them about their experience with the program, how it’s impacted their work and productivity – and if they would recommend it to others. This feedback can provide valuable insights into the program’s effectiveness and areas for improvement.
2. Engagement metrics.
Another way to measure success is by looking at the overall engagement and participation levels across the organization. With the company influencers on board, you should see a higher level of engagement and participation in the learning program. This can be measured through completion rates, attendance at training sessions, and feedback from managers on their team members’ development.
3. Business outcomes.
It’s also important to track any business outcomes that may have resulted from the learning program. This can include improvements in productivity, sales, customer satisfaction, and employee retention. By linking the learning program to tangible business outcomes, you can demonstrate the value of the program and justify future investments.
4. Employee career growth.
Lastly, don’t forget to track the impact on employee development and career growth. Are employees who participated in the learning program demonstrating new skills and competencies? Are they being promoted or taking on new responsibilities? These are important indicators of the learning program’s success in helping employees grow and develop their careers.
In summary, measuring the success of your learning program with company influencers is crucial to understanding its effectiveness and impact on the organization. By collecting feedback, tracking engagement levels, linking to business outcomes, and monitoring employee development, you can ensure that your learning program is achieving its goals and delivering value to the organization.
Rolling out an employee development program for your organization is a big initiative, and requires the support of your company influencers to be successful. These influencers are the top 3-5% of your organization who, despite being a small group, influence close to 40% of the morale and engagement of your total organization.
As digital learning and development professionals, it’s critical to understand why your learning program needs company influencers, how to identify and engage them, and how to measure success. We’ll explore all of these topics in our three-part series in partnership with Performica.
6 Key Strategies
Launching an employee development program for your organization is a major initiative – one which you now see may be more successful if you enlist the help of company influencers. In Part 1 of this 3-part series, we focused on why influencers are important and how to identify them. Now, let’s explore strategies for gaining the support of your company’s influencers for your learning initiative.
It’s clear that company influencers have a vital impact on the ebb and flow of morale and engagement at your company. As you roll out an employee development program, it’s essential that you get these key employees on board with your new learning initiative. As we mentioned previously, it’s important to identify and engage them early in the process because they can be helpful in shaping not only the rollout of your initiative, but the initiative itself.
Here are five key strategies to keep in mind.
1. Build Relationships.
First, start by building relationships with these influencers. Ideally, set up one-on-one meetings with them to make it clear that a relationship with them is your priority. Discuss your learning initiative and how they can use their influence to help with your goals. Ensure that they know you want to add value where you can for them as well, looking for commonalities, and genuinely building a good working relationship with them.
2. Make Influencers Feel Valued.
Make sure you let these influencers know how much you value their contributions to the company. Explain how their involvement can positively impact their colleagues’ professional development, and how their support of the learning initiative can help the company reach its goals.
3. Communicate the Benefits.
Clearly communicate the benefits of the learning initiative, both for the company and for the employees. Provide detailed information about how the initiative can improve employee skills and performance, and how it can lead to better productivity, customer satisfaction, and overall business success. It’s also important that you communicate the benefits to them personally–improving skills, increasing odds for receiving promotions and additional compensation, learning more efficient and effective ways to do their jobs, etc.
4. Provide Incentives.
Consider offering incentives like recognition and rewards to your company influencers for their support of the learning initiative. You could also offer them the opportunity to lead or facilitate some of the learning sessions, or give them a special badge in the LMS as recognition for their support. You may also want to recognize them for completing some of the courses, and promote those as courses they particularly enjoyed to the broader community. This offers the added benefit of encouraging others to enroll in the courses.
5. Involve Them in the Process.
Include these influencers whenever possible in the development of the learning initiative and the rollout plan. Truly listen to their input and incorporate it into your strategy. This can help them feel invested in the initiative – and make them much more likely to champion it to their colleagues. It will also improve your initiative, as they bring a different perspective that can provide a voice to your larger community.
6. Use an LMS to Connect.
A learning management system (LMS), like FACTS Learning Management System, can help you collaborate effectively with your company influencers, gather their insights, and enhance your learning initiative. No matter how large your company is, communicating with and capturing valuable feedback from influencers will be simple with this helpful tool.
Using these strategies will help you develop a learning initiative that will speak more directly to your employees than if you hadn’t involved your company influencers. You’ll also have the support of these influencers as you roll out your initiative, increasing the chance that employees will be receptive and interested in engaging with your program. Just remember to continually communicate to your influencers the importance of the initiative and the value of their support throughout the process.
Wondering how you’ll be able to measure the success of your learning program with company influencers? Stay tuned. We’ll cover that in Part 3 .
As a new year begins, organizations have the perfect opportunity to reflect and recalibrate their learning strategies. This year, the focus should be on not just conducting a review but diving deep into the effectiveness of your learning initiatives using key metrics. A data-driven approach to evaluating your training programs can reveal invaluable insights and guide strategic decisions. Let’s explore the essential metrics and benchmarks that can help you optimize your learning strategy for maximum impact.
Comprehensive Assessment of Your Learning Environment
Your Learning Management System (LMS) is a treasure trove of data and can serve as the backbone of your analysis. To effectively analyze your learning strategy, start with a holistic assessment of your current training programs. Key metrics to consider include:
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Completion Rates: This metric indicates the percentage of courses that employees complete. A benchmark of 70-90% is generally good, but you should also consider the complexity and length of the courses. Low completion rates could signal issues with course content, length, or learner engagement.
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Learner Engagement: Engagement metrics, such as average time spent on courses, participation in interactive elements, and completion of optional activities, provide insight into how engaging your content is. Engagement benchmarks can vary greatly, but consistently high rates are a good sign. If engagement is low, consider incorporating more interactive elements or shortening the course duration.
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Feedback and Satisfaction Rates: Gathering and analyzing learner feedback is essential for understanding the effectiveness and reception of your training programs. Aim for a satisfaction rate of at least 85%. Regular surveys and feedback mechanisms can help gather this data. Consider qualitative feedback as well, as it can provide deeper insights into the learner experience.
Align Learning With Business Goals
A critical aspect of your strategy should be its alignment with overall business objectives. Incorporate and track current learning trends to keep your strategy relevant and effective.
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Skill Application Rate: Measuring how effectively employees apply new skills in their work is a key indicator of the practical impact of your training. Utilizing surveys, performance evaluations, or direct observations can help measure this, with a target application rate of over 75% being ideal. Consider setting up a mechanism for managers or team leads to provide feedback on their team members’ skill application post-training.
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ROI on Training: Calculating the return on investment (ROI) in training can be complex, but it is crucial. Consider the following factors: improved productivity, quality of work, reduced error rates, and employee retention. Calculating ROI involves comparing the benefits (quantitative and qualitative) of training against the costs involved. A positive ROI indicates that your training is not only effective but also cost-efficient.
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Staying Ahead With Emerging Learning Trends: Incorporate and track current learning trends to keep your strategy relevant and effective. Utilize micro-learning strategies and mobile learning engagement for more effective approaches to connect with your employees who are always on-the-go.
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Creating a Culture of Continuous Improvement: A learning strategy should never be static. Develop a continuous improvement plan by implementing processes for quarterly reviews and feedback loops. By creating this regular review process, you will be able to assess current performance versus your benchmark goals, and be empowered to make incremental changes and improvements to your overall strategy.
Conclusion:
Analyzing your learning strategy at the start of the year using key metrics is essential for a robust and effective training program. By focusing on completion rates, learner engagement, assessment scores, satisfaction rates, skill application, and ROI, you gain a comprehensive understanding of your strategy’s effectiveness. Regularly reviewing these metrics, staying attuned to the latest learning trends, and adapting your strategy accordingly will ensure that your learning initiatives remain aligned with your organizational goals and continue to drive success and employee development.
Assessments have undergone the ultimate makeover. At one time, the dreaded final assessment marked the end of a course of learning and, usually, the end of planning for the trainer or instructor. Technology and e-learning have changed all that, elevating assessments as a powerful tool for modern users.
Today’s assessments can increase engagement and change behavior. They measure the knowledge and skills mastered and, at the same time, the data gathered can be employed to precisely identify overall areas of strength and weakness within a learning program. This data then helps to direct personalized learning paths–an underutilized tool in most fields. Perhaps the most benefit is realized by non-traditional or specialty industries that previously could not deliver interrelated assessments, offer custom certifications, or easily modify their learning programs.
One such example is the online assessment from the National Catholic Education Association (NCEA). Widely used throughout Catholic dioceses by school teachers and parish catechists, NCEA offers the Information for Growth (IFG) program to measure the effectiveness of both youth and adult religious education programs. Adults (teachers, catechists, and self-driven learners) use the assessment tool to identify ongoing formation needs and to receive recommended courses in a dynamically created individual learning pathway. NCEA ACRE is an assessment of faith formation programs for students and youth. The benefit for parishes, schools, and dioceses is the ability to widely measure knowledge and auto-generate reports on progress. Using these reports, leaders can make changes to improve the continuity and quality of their formation programs and more successfully deliver faith formation programs to future generations.
Another example of specialized use is OnToCollege’s ACT/SAT/PSAT Prep for individuals and schools. When preparing for the actual assessments, which can be administered online or on paper, it is essential to take a prep course that will simulate the chosen test environment. A paper and pencil practice test won’t simulate an online assessment. The data from the online practice test benefits the students through the tracking and reporting of students’ answers, time spent, and areas of strengths and weaknesses. It yields the additional benefit of guiding schools in the development of learning programs. The online prep version is frequently updated to replicate the look and feel of the actual assessment. An accurate simulation puts the students at ease through repetition and familiarity, reducing test anxiety in a high-stress environment.
The evolution of traditional learning management systems to robust training platforms with built-in authoring and easy customization has made it possible to maximize your assessments. One area of increased potential is the development of talent through personal learning paths. Through pre-assessments, frequent measurement, and customized learning, users are encouraged to share responsibility in their learning journey. Learner-specific goals are set, and data-driven recommendations are offered to help them achieve those goals. Real-time analytics provide administrators access to each learner’s progress and allows for timely adjustments as needed.
So, what can organizations do to deliver e-learning assessments and best take advantage of the benefits?
It starts with the technology. Mobile platforms offer opportunities for assessments that are immersive, interactive, gamified, and most importantly, data-rich. Because a variety of learning styles necessitates a variety of assessment techniques, look for a platform that has the capabilities and tools you need to deliver functional assessments.
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Will you be able to create a variety of assessments in different formats as appropriate? (Such as game- or simulation-based assessments)
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Can you develop and manage large banks of assessment questions?
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Is there a built-in assessment/survey tool to conduct quick or in-depth assessments, polls, or surveys?
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Do you have the ability to set a time limit on the assessment?
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Can you scramble answers at the individual question level to maintain reliability?
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Will you receive item analysis for each assessment question (over time) to help your instructional designers analyze question effectiveness?
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How easy is it to update and change the content of your assessments?
Next, lay out a plan to include assessments in the entire the learning process. Place them at the beginning and end of your training as well as various checkpoints in between. In fact, start with assessments before hiring by using them in the pre-employment phase, as a recruiting tool. Using your organization’s real-world scenarios, you can assess candidates on simulated tasks and situations. This approach can identify top talent and assist in evaluating potential employees’ abilities. Onboarding is also a great use for innovative and engaging assessments. Do your learners understand the essential introductory information you need them to know? Can they demonstrate its use? And do you have proof that mastery has taken place? This knowledge is powerful!
True or False: Technology has truly transformed the way learning is delivered, consumed, and assessed?
True! Online assessments improve learner engagement, provide increased tracking and reporting, improve learning and performance – and ultimately deliver a more effective way to build, grow, and develop your team, your customers, and your business.
If you have ideas for integrating online assessments into your team’s existing platforms, send us a message and let’s start brainstorming today!
As we approach the months when some businesses begin hiring for seasonal staff, we turned to our experienced online training clients for their most valuable onboarding tips. Clients included a professional sports team, an amusement park, a restaurant, and a warehouse/manufacturing business. Online recruitment and onboarding are today’s solutions for your seasonal workforce.
Here are the five important components to get you started:
#1 – Effective training starts before onboarding and before hiring.
Pre-assessments during the recruitment stage are indicators of success. Assess personality, specific skills, emotional intelligence, integrity, and job knowledge. Because the cost of hiring the wrong individual is high, online pre-assessments during the recruitment stage are not only indicators of success, they help the bottom line.
#2 – Prioritize key outcomes.
If every member of the team needs to understand important safety information, then make that priority number one. Ensure mastery and understanding of the knowledge that is most critical for customer and employee safety. Pay close attention to compliance and tracking. Revisit this training at regular intervals.
#3 – Temporary or seasonal workers do not have to know it all, but they need to know where to find the information or resources they may need.
This is a great opportunity to incorporate online collaboration or mentoring/coaching programs, and to build a robust library of content and resources.
#4 – Re-engage.
Young team members and first-time workers are understandably nervous but generally excited to take on their seasonal job. Grab their attention and engage them from day one of onboarding. But don’t forget–they have no past on which to base their experience and if they become disillusioned, they will leave. One Midwestern amusement park reports a 100% turnover by July 4. Use communication and feedback, friendly competitions, gamification/game-based learning, and public rewards and acknowledgements to reinforce your team’s value.
#5 – Simulated learning eases stress and reduces errors.
Allowing for adequate training (better yet if it’s branded or certified training) will benefit your bottom line by producing more accurate and faster employee-client transactions. Simulations are an important component of a learning management system, and when they are adapted for mobile learning, these simulations allow you to optimize your learning content and environment.
Converting your existing training to engaging, online training or creating new courses from scratch is what we do best. Develop updated onboarding solutions today!
As we approach the months when some businesses ramp up staffing for the summer, we turned to our experienced online training clients for their most valuable onboarding tips. Clients included a professional sports team, an amusement park, a restaurant, and a warehouse/manufacturing business. Here is one of their top onboarding tips: Simulations!
It’s a fact, the use of online simulations during training leads to increased confidence. Confident employees make less mistakes, have a faster road to productivity, provide a better customer experience, and have more positive interactions with existing team members. Better yet? Onboarding through simulations leads to longer retention!
Simulations are an important component of an LMS platform and when they are adapted for mobile learning, these simulations allow you to optimize your learning content and environment. Simulations pay for themselves.
Taking your existing training and converting it to engaging online training (like simulations) or creating new courses from scratch, is what we do best. Contact us for more information.
As we approach the months when businesses ramp up staffing for the summer, we turned to our experienced online training clients for their most valuable onboarding tips. Our clients included a professional sports team, an amusement park, a restaurant, and and warehouse/manufacturing business. Online recruitment and onboarding is a great solution for your seasonal workforce.
Effective staff training starts prior to onboarding, prior to hiring even, with pre-assessments during the recruitment stage. Depending on the position you are hiring for, you might assess personality, specific skills, emotional intelligence, integrity, or custom assessments on job knowledge. Because the cost of hiring the wrong individual is high, online pre-assessments during the recruitment stage are not only indicators of success–they help the bottom line.
Pre-assessments also provide a great start for the actual interview process. For example, a personality assessment that measures behavior indicators will allow you to ask more meaningful interview questions. Focus on desirable characteristics needed for your job opening such as ambition, empathy, or communication skills. Or, by giving a pre-assessment skills test, you can impact your company’s turnover rate because your new hire will have demonstrated they know how to apply the knowledge required for the position.
Even for seasonal employees, the search for your next “great fit” team member and potential top performer should start well before an actual job offer is even made. And that process begins online.
Trust the advice of experienced teams and develop pre-assessments for your hiring and on-boarding process today!
As we approach the months when some businesses ramp up staffing for the summer, we turned to our experienced online training clients for their most valuable onboarding tips. Clients included a professional sports team, an amusement park, a restaurant, and a warehouse/manufacturing business. Online recruitment and onboarding are great solutions for training your seasonal workforce.
Re-engage. Often. Young team members and first-time workers are understandably nervous but generally excited to take on their seasonal job. Grab their attention and engage them from day one of onboarding, but don’t forget – they have no past on which to base their experience and when their actual experience doesn’t meet expectations, they will leave.
One Midwestern amusement park reports a 100% turn-over by July 4. Use communication and feedback, friendly competitions, gamification/game-based learning, and public rewards or acknowledgements to reinforce your staffs’ value. Offer frequent opportunities to check in. This can be done through online microbursts of “need to know” type messages, or even a quick online check-in to get their feedback.
One of our favorite tips was the sharing of social media shout-outs. If a customer went online and called out an employee by name, that employee received mention in the newsletter and an in-house gift card to use at the restaurant.
Need help creating some of these learning tips? Converting your existing training into engaging online training content or creating new courses from scratch is what we do best. Contact us for more information.
Temporary or seasonal workers do not have to know it all, but they need to know where to find essential information or resources. Virtual training and onboarding is a great opportunity to incorporate online collaboration or mentoring/coaching programs, and to build a robust library of content.
Here’s an example: a large entertainment venue takes new hires on a tour of their facilities on day one. Most employees will never work in 90% of the venue, but general knowledge of the area is valuable. Rather than spending valuable training time on memorizing specific locations, a detailed map is included on the employee mobile app.
Another example is restaurant focused. Overall training includes menu items. It’s one thing to learn each menu selection, but for potentially life-threatening guest questions on allergens, the servers are prompted via their point-of-sale software. This information is simply too important for one-time training and assessment type learning.
Need help creating an onboarding mobile app or new online courses for onboarding?
Prioritize key outcomes. This is especially true for seasonal teams because your training period is short. Identify your top expectations and most important measurable outcomes.
If every member of the team needs to understand important safety information, then make that priority number one. Ensure mastery and understanding of the knowledge that is most critical for customer and employee safety. Pay close attention to compliance and tracking. This not only ensures all employees have met your key objectives, but provides some peace of mind and protection should a problem occur.
Your outcomes-based learning also offers a potential branded certification program. A solid certification path can result in increased loyalty from staff, mastery of knowledge and skills, and a meaningful recognition for future career positions.
Takeaway tip: revisit critical training at regular intervals, don’t make it a one and done.
This post is a summary of highlights from our L&D Done Right podcast, Episode 3 with host Gill Williams. Our guest is John Leh, CEO of Talented Learning, who has 25 years of experience in the learning management system (LMS) industry and helps organizations make informed decisions when purchasing learning technologies.
Watch the entire interview on our YouTube channel or listen on your favorite podcast platform.
Do you need a better system for learning and development, but aren’t sure where to start sorting through the hundreds of options for the right LMS? We’ve got you. John’s been in the business for decades and was so insightful on our podcast. Here’s his advice for finding the right LMS for your organization.
Win Your CEO With Actionable Analytics
In 2023, learning is no longer considered an annoying necessity for compliance, but a competitive advantage. Companies can track and measure the ROI of learning and development to address problems like high turnover, client satisfaction, and productivity. With millennials and Generation Z entering the workforce, the expectation of investment in employee development has become a norm across industries.
It’s not the top 5% or 10% — the top 50% of organizations now realize that learning is a tool to compete better in the industry.
Tackle the Skill Gap Head On
Technology innovations like AI mean the gap between university education and practical job skills has widened, emphasizing the need for continuous re-skilling. Learning organizations are adapting to the changing landscape by offering not only formal courses, but also resources and hybrid learning opportunities. Creating a culture of learning within organizations requires leadership support, the provision of time and materials, and a recognition that learning is a lifelong process.
Why Are There So Many LMS Platforms?
Most LMS platforms were created to fill a specific niche in an industry. As technology has changed, expectations of what an LMS is has adjusted too. Now an all-purpose learning system might be the right fit or an industry-specific platform might work best. Guess what! FACTS Learning Management System (formerly CD2 Learning) can help meet your employee onboarding and training needs.
Three Considerations When Choosing an LMS
Once an LMS is chosen, the integration process is so intensive, interdepartmental and costly that—even if the LMS turns out to be awful for the organization—your company is pretty much stuck with it for at least three years. That’s why picking the right LMS the first time is crucial.
It seems simple, but clarifying your stakeholders’ goals, audience and support requirements are essential. Consider the following questions when evaluating different platforms:
- What are the measurable goals and outcomes we want to achieve?
Defining clear objectives and success metrics from the start helps weed out LMS solutions that won’t be a good fit. - Who are our target learners, and what behaviors are we trying to change?
This articulates what features are needed on the LMS platform. - How much assistance and support will we need?
Determining the level of help required—whether it’s content development, strategy, or administration—can help identify the right partner who aligns with your organization’s goals.
In addition to younger generations demanding more, organizations are also demanding more, because you’re never done re-skilling. Professionals are constantly re-skilling or adding to their skills as technology changes and evolves.
Enlist a Pro
The world of learning tech is shifting super fast. With AI, the abundance of options and the complexity of the market, the buying process for LMS has become intricate. John highlights the importance of a structured and informed approach to ensure a successful purchase and avoid a costly mistake.
John’s company, Talented Learning, walks clients through his tried and true buying process that includes executive buy-in, building a business case, and evaluating solutions based on their unique needs. Talented Learning also offers a wealth of free resources and guidance to assist buyers in navigating the buying process effectively.
Final Thoughts
Investing in an LMS can be a game-changer for businesses and educational institutions alike. By leveraging the insights shared in this interview, L&D leaders can approach the LMS buying process with confidence. Remember, finding an LMS that aligns with your organization’s specific needs, shows actionable outcomes and has the level of support you need, is key to unlocking the full potential of digital learning.
Learning isn’t ‘nice to have’ in 2023. Learning is a competitive differentiation.
It’s no secret that Taylor Swift’s Eras Tour (and her catalog of music) is making a massive impact on pop culture and economies worldwide. It’s projected that the Eras tour could gross $2.2 billion in North American ticket sales alone, according to survey data provided to CNN. That doesn’t include the economic ripple effect that happens as Taylor Swift fans (a.k.a. swifties) sell out hotels and fill restaurants in any city where she performs.
Quotes from Swift’s song lyrics and stories about her relationship history have also become an integral part of today’s pop culture vocabulary. Her music and legacy dominate conversations across traditional and social media.
None of these successes are accidental. Taylor Swift is the master of her own story. And she’s mastered adapting to change. Like Swift, K-12 schools are often faced with external factors that require adaptation—including technology innovations, changing federal funding, and new expectations from families. Here are a few takeaways from the Eras Tour that can help schools better adapt to the changes that impact them.
Turn Difficult Circumstances Into Growth Opportunities
Many factors contributed to the Eras Tour’s success. Timing is among these factors, as TIME Magazine points out. In a post-COVID-19 world, people craved a concert experience that would get them out of the house. Taylor Swift strategically capitalized on this desire, swooping in at the perfect moment to give fans what they were looking for.
Just as the COVID-19 pandemic changed the entertainment industry, it also impacted the education landscape. Though students have been back in the classroom for a while, schools still experience residual effects from the pandemic on student mental health, social skills, and maturity levels. One strategy for addressing these challenges is emphasizing social and emotional learning (SEL), which helps young people apply knowledge and skills to manage emotions and maintain supportive relationships.
Schools can also adapt to digital changes brought on by the pandemic by implementing practices to thoroughly track and better understand student behaviors. An effective student information system can make this process simple for teachers, while automatically syncing this data to a student’s account, providing easy access for parents.
Master Marketing to the Right Audience
Not only is Taylor Swift an engaging performer—she is a master marketer. Writer Marc Schneider with Billboard noted that “she understands her audience and has cultivated an iron-clad personal brand through her genuine connection with them.”
Knowing what your audience wants and needs is as essential for K-12 school administrators—especially those who work for private or independent schools—as it is for entertainers.
But who is the primary audience for K-12? Many parents preparing to send their children to school today are a part of Generation Z, which includes anyone born between 1997-2012. They are a generation who grew up with technology integrated into every aspect of life, making them more inclined to seek information and communicate online. Phone calls are replaced by text messages and research about schools takes place online rather than in person.
Just as Taylor Swift switches up her marketing strategy to appeal to the changing interests of her audience, schools need to adapt to succeed. This can include a responsive, mobile-friendly website, direct messaging capabilities, and a strong presence on social media platforms.
Additionally, today’s parents desire to provide their children with high-quality education that is also affordable. Using technology that gives families the option to set up tuition payment plans makes education more accessible while serving as a crucial marketing tool for a school. Check out this blog post for more tips on marketing to Gen Z parents.
Lean Into the Current Era
A major part of mastering the skill of adapting to change is learning how to reinvent yourself. Taylor Swift is certainly an expert on this. Her first album, which was released in 2006, was a country record. But Swift has since branched out into multiple other genres including pop, electropop, indie folk, and rock (check out Billboard’s article for a full breakdown).
But what does this flexibility to switch genres say about Swift’s ability to adapt to change? While this acts as another marketing strategy (adding more genres to your repertoire is a great way to expand your fanbase), it also speaks to Swift’s fearlessness in responding to the external events that impact her. Rather than letting relationship breakups, public criticism, or shady record labels hinder her success, she leans in and makes those challenges work to her advantage.
K-12 schools are also frequently faced with external changes they can’t control. But like Swift, they can control how they respond to those changes. Quickly and effectively reacting to things like the upcoming expiration of EANS and ESSER, rising cybersecurity threats, and summer learning loss can have a massive impact on long-term success.
What’s the difference between a software provider and a partner? Here’s a quick comparison.
Partner |
Provider |
---|---|
Collaborative Relationship | Strictly Transactional |
Open Communication | Limited Communication |
An Extension of Your Team | Disconnected, Outsourced Work |
Focused on Your School’s Success | Focused on Completing a Job |
The bottom line is partnership drives success. Distinguishing between a partner and a provider is especially important in the K-12 education sector. Your school needs technology that goes above and beyond. So, finding a company that not only knows software but also deeply understands your mission is crucial.
Let’s take financial aid assessment as an example. For many schools, connecting the right families with financial aid opportunities is essential. But assessing needs and determining if students are the right fit can be a time-consuming, manual process. That’s where technology comes in. There are a variety of tools on the market that can make the financial aid assessment process easier, but how can you identify which company will be a true partner for your school and not just a provider? Here are a few things to look for.
A Partner Creates a Better Experience:
Any financial aid software provider will offer tools to turn manual processes into digital ones. But through partnership, you’ll receive support that improves the administrator and family experience in every aspect. You can expect:
A Lighter Workload:
Automated family communications and an easy-to-use interface save time for administrators. But more than that, a partner will take on the responsibility of helping families troubleshoot issues and answering their questions, so you don’t have to.
Proactive Error Prevention:
Your school will no longer worry about putting out fires when mistakes are made. A partner will work with you to minimize data entry errors, ensure data accuracy, and create quicker processing times for a more efficient financial aid process.
Less Stress for Families:
A true partner understands that when your students thrive, so does your school. They know that applying for financial aid can be a stressful experience for families. And they’re dedicated to providing a seamless, user-friendly experience to minimize frustration.
A Partner Prioritizes Your School’s Needs:
Like software providers, a good partner knows technology. But in a partnership, you’ll also receive access to a team of experts who are equipped to understand and implement your school’s specific priorities. This can look like:
Empowering Your Staff:
Simply getting the job done isn’t enough. You need a partner who will serve as an extension of your team, giving you the tools, support, and flexibility necessary to connect you with the right families.
Connect With the Right Students:
A transparent approach to financial aid helps schools reach students who are the best fit, regardless of socioeconomic backgrounds. With a software partner who truly cares about the success of your school and students, you’ll have the support needed to reach those students.
Building a Positive Reputation:
A committed grant and aid assessment partner will care about the effectiveness of your software and the reputation of your school. They’ll help you demonstrate a commitment to providing access, which will convey a favorable message and foster community relationships.
A Partner Minimizes Risk:
During the financial process, your school collects a multitude of sensitive information. Keeping this data safe is a big job. Collaboration with a financial aid partner gives you access to experts who will minimize security risks for you. This creates:
Reliable Data Protection:
A trusted partner will employ advanced security measures and encryption protocols in their system, so your families never have to worry if their data is protected. And your school doesn’t have to fear the possibility of a data breach.
Easier Compliance:
Staying compliant with data protection laws is crucial in the financial aid assessment process. Working with a partner who upholds high standards of data security will save you time and give you peace of mind.
Community Trust:
Parents want to send their children to a school they trust. For many families, their first interaction with your school is through a financial aid application. A good partner can help you start that relationship on a positive note by ensuring their data is safe.
When it comes to financial aid assessment software, partnership is a key factor in building community relationships, saving time for school staff, and minimizing security risks. At FACTS, we’re more than just a software provider. We are dedicated to partnering with schools in elevating education.
Want to learn how we can support your school’s grant and aid assessment process? Chat with our team
Did you know schools have been at the center of Earth Day from the very beginning? Senator Gaylord Nelson announced the initial idea for Earth Day at a teach-in on college campuses to encourage student participation and activism. The support of educators and students played a critical role in environmental activism then and now.
How can K-12 schools continue this legacy and celebrate Earth Day in 2024 and beyond? It’s common for schools to use a lot of paper in the classroom and the administrative office. One simple way to reduce your school’s carbon footprint is to automate manual processes. Here are five tools that can help school administrative offices reduce paper usage and contribute to environmental conservation.
1. Collect Admissions and Enrollment Packets Online
Switching to an online admissions and enrollment process is a great first step toward going paperless. Not only is this good for the environment, but it can also save time for admissions staff. FACTS Application & Enrollment allows administrators to view applications and enrollment packets as they are completed—so no more waiting and worrying about mail delays.
2. Use Digital Financial Aid Applications
For many private and independent schools, financial aid is a crucial part of the admissions process. But it also involves a lot of documents including application forms, tax records, and more. Collecting and storing large quantities of paper records is tedious and not great for the environment. Bringing your financial aid process online is a great way to reduce paper waste while creating a better experience for school staff and families.
FACTS Grant & Aid Assessment allows schools to create a custom online application to securely collect family financial data and decrease the need for paper documentation.
3. Eliminate Paper Tuition Checks
Switching to an online billing system offers sustainability for schools and affordability for families. Schools can remove the need for paper checks by allowing families to make tuition and fee payments online. Tools like FACTS Tuition Management give families the flexibility to set up online plans that allow them to make smaller payments over a longer period of time.
4. Keep Parents Up to Date With Less Paper
Instead of sending home paper newsletters and notices, schools can use digital communication methods to keep parents informed. A dedicated app or email newsletter can deliver information efficiently without the need for paper.
FACTS Family Custom App is a great option for schools using other FACTS products. It links to the products you use, giving families one convenient online platform to access grades, calendars, announcements, and more.
5. Simplify Data Management and Reporting
Implementing a student information system allows for easier online data management so you no longer need to print reports.
FACTS Student Information System connects all school activity from cafeteria management to standards-based grading, attendance tracking, and more. This allows teachers and administrators to access all school and student information digitally in one, central location, reducing the need for paper usage and improving efficiency.
Want to learn more about how FACTS can help your school save time while positively impacting the environment? Chat with our team.
Does your current solution for managing financial aid meet your schools’ needs?
When you’re stuck using manual processes or inefficient software, you end up lamenting about the same problems day after day. Remarks like “this takes way too long” or “I worry we’re not connecting with the right students” might sound familiar.
For many schools, ensuring that every student who is a good fit has access to financial aid is essential. But, managing financial aid assessments can be time-consuming. Here’s how comprehensive financial aid assessment software can turn three common frustrations into triumphs.
From: “Reaching the right students is challenging.”
To: “Getting financial aid to the right students is easy.”
By offering financial aid, schools can remove barriers to success, giving talented, high-achieving students access to quality education. But determining financial need can be time-consuming.
Robust financial aid assessment software can streamline this process for school staff and give you a clear idea of families’ finances, making it easier than ever to admit students who are the best fit, regardless of their financial circumstances.
From: “We waste too much time on inefficient processes.”
To: “Our financial aid procedures are streamlined.”
An inefficient approach to financial aid assessment creates frustration for school administrators and families. The right tool will save time for staff and create a transparent and fair system. Plus, when families have a user-friendly solution, fewer questions and concerns will be directed to your school.
You need a solution that offers: 1) secure collection of necessary data, such as tax, financial, and personally identifiable information; 2) technology that can suggest award amounts; and 3) automated award notifications and follow-up communication with families to collect missing documentation.
From: “Can we protect our families’ data?”
To: “We trust that our data is secure.”
Schools collect a lot of sensitive data during the financial aid process. Ensuring that data is protected is essential, but it can also be a frustrating and time-consuming process when you don’t have the right tools.
A well-designed financial aid assessment system makes protecting data easier, keeping school and family information safe and mitigating the risk of legal issues.
Ineffective financial aid assessment practices will cause your administrators and families to repeatedly experience the same frustrations. But with a thoughtful approach and comprehensive software, your struggles will become successes. At FACTS, we’re committed to providing tools that help schools and students excel. To learn how FACTS Grant & Aid Assessment can support your school, chat with our team.
Teaching is a rewarding yet demanding profession. From lesson planning to managing student behavior, stress is something every teacher can expect to encounter at some point in their career. Prioritizing your well-being is essential for maintaining an efficient classroom. Here are five strategies to help you better manage stress at school.
Mindful Morning Rituals
Start the day on a positive note by incorporating mindful morning rituals into your routine. Try meditation, deep breathing exercises, or simply taking a few moments for quiet reflection at the start of your day. Coming to school with a calm and centered mindset can help set the tone for the rest of the day and better equip you to handle any challenges that may arise.
Get Some Fresh Air
Instead of spending your breaks cooped up in the staff room, take advantage of the outdoors. Whether it’s a brisk walk around the school grounds or finding a quiet spot to sit and enjoy nature, spending time outside can provide a much-needed mental refreshment. Fresh air and sunlight have been shown to reduce stress levels and improve overall mood, making outdoor breaks a valuable tool for teachers.
Creative Expression<
Engage in creative activities outside of the classroom to channel stress and express yourself. This could include painting, writing, gardening, or any other hobby you enjoy. Creating something with your hands can be therapeutic and offer a welcome break from the demands of teaching. Plus, you get an opportunity to explore your passions and cultivate a sense of fulfillment outside of work.
Cultivate a Support System
Build a strong support network of fellow teachers who understand your unique challenges. Having colleagues to lean on for advice, encouragement, and empathy can make a world of difference in managing stress. Consider forming a teacher support group where you can share experiences, vent frustrations, and offer each other support. Feel relief and security knowing you’re not alone.
Incorporate Humor
A sense of humor can be a gamechanger on tough days. Alleviate tension and put things into perspective by spinning a difficult situation into something positive. Share a funny story with your students, add some humor to your lessons, or share a laugh with fellow teachers and staff. Laughter is the best medicine after all.
Intentionality and creativity are key to managing stress as a teacher. Implementing these strategies into your routine can lead to a healthier and more balanced life at your school. Taking care of yourself enables you to support your students better and thrive in the classroom.
In an era where education increasingly hinges on digital resources, ensuring that every student has access to high-speed internet isn’t just a goal—it’s a necessity. Enter the E-rate program, a federal initiative designed to make high-speed internet access affordable and reliable for schools and libraries across the United States.
Understanding E-rate
E-rate is not just another funding opportunity; it’s a strategic federal program aimed at leveling the playing field for all students in the digital age. By providing discounts on services needed for high-speed internet access, E-rate plays a crucial role in ensuring educational institutions can afford the broadband connectivity that is now essential for learning.
The FACTS Advantage
While the benefits of E-rate are clear, navigating the application process is often anything but. FACTS understands that school administrators have enough on their plates without adding the complex, tedious task of E-rate applications. Through our E-Rate Consulting services, we partner with you to secure Category 1 E-Rate funding, focused specifically on bringing broadband to your school. Put simply, we take the burden off your shoulders, handling the intricate details of the E-Rate process so you can focus on what you do best—supporting your students, staff, and school.
Simplifying the E-rate Application Process
When you partner with FACTS for your E-rate application, you gain a dedicated team that guides you through every step of the process.
- Data Collection and Documentation: We assist in gathering all necessary information and managing the required documentation, ensuring nothing is overlooked.
- Submission of Paperwork: From service bids to funding applications and certification, FACTS handles all submissions, making sure everything is in order and submitted on time.
- Compliance and Reviews: We respond to any compliance questions and navigate the review process on behalf of your school, ensuring adherence to all program requirements.
- Monitoring Deadlines and Policy Adjustments: E-rate policies and deadlines can change. We keep a close eye on these adjustments, ensuring your application remains compliant and is submitted within the necessary timelines.
Our role is to streamline the E-rate application process, ensuring your school can secure the funding it needs for broadband access without the administrative headache.
Take the Next Step
For private school administrators looking to enhance or support their school’s digital infrastructure without the burden of navigating the complex E-rate application process alone, leverage the expertise of FACTS E-Rate consulting.
Contact us today to learn how we can assist you in securing high-speed broadband and ensure your students have the resources they need to thrive in a digital world.
As we approach September 2024, private school administrators are bracing for the expiration of both Emergency Assistance to Non-Public Schools (EANS) and Elementary and Secondary School Emergency Relief (ESSER) funds. These resources have been instrumental in supporting schools through the unprecedented challenges brought about by the COVID-19 pandemic. However, as these funding streams come to an end, administrators need to look ahead and strategize on how to sustain and enhance their educational programs.
Understanding the Impact
The expiration of EANS and ESSER funds marks the end of significant financial support that helped private schools manage during the pandemic. These funds covered expenses ranging from sanitation and health measures to technology upgrades and remote learning capabilities. The withdrawal of this support will undoubtedly leave a gap that needs to be addressed thoughtfully and efficiently.
The Promise of ESSA Equitable Services
The Every Student Succeeds Act (ESSA) offers an alternative pathway for private schools to continue to access and receive federal funding. While ESSA funds are not directly allocated to private schools, they are entitled to equitable services in certain program areas facilitated through either their local education agency (LEA) or by using a third-party provider, like FACTS. Understanding how to navigate this process is key to unlocking potential support in areas such as professional development, instructional materials, and educational technology.
Strategies for Leveraging ESSA Equitable Services
- Build Strong Relationships with LEAs: Success in accessing ESSA fund begins with fostering positive relationships with local education agencies. Open lines of communication and collaborative planning are essential for ensuring that the needs of private school students are met.
- Identify Needs and Prioritize Services: Conduct a thorough needs assessment to determine the areas where your school requires the most support. Prioritize these needs in discussions with your LEA to ensure that the services provided are impactful and aligned with your educational goals.
- Understand Eligible Programs: ESSA covers various programs, including Title I instructional services for underperforming, academically disadvantaged students, professional development for teachers under Title II, and English language acquisition programs under Title III. Familiarize yourself with these programs and identify how they can support your school’s specific needs.
- Engage in the Consultation Process: Active engagement in the consultation process with your LEA is critical. This process determines how equitable services are provided and ensures that the services address the needs identified by private schools.
- Leverage Technology and Professional Development: With the shift in education towards more digital and blended learning environments, using ESSA funds for technology integration and professional development can be particularly effective. Focus on initiatives that build teacher capacity and enhance student learning experiences.
- Monitor and Evaluate Services: Once services are being provided, it’s important to monitor their effectiveness and ensure they are meeting students’ needs. On-going feedback ensures that strategies will be adjusted as necessary to maximize the impact of the support received.
Turning Challenges into Opportunities
The expiration of EANS and ESSER funds presents both challenges and opportunities for private school administrators. By pivoting towards ESSA Funding, schools can continue to access federal support for critical educational services. The key to success lies in understanding the intricacies of the ESSA framework, engaging constructively with LEAs, and strategically aligning the available services with the school’s needs. This transition period offers a chance to reinforce the resilience and adaptability of private schools, ensuring they continue to deliver high-quality education in the post-pandemic landscape.
Interested in a free ESSA Consultation with FACTS? Contact the FACTS team to see what funds are available for your school.
As the academic year winds down, educators and administrators face the perennial challenge of summer learning loss, a phenomenon where students lose academic skills and knowledge over the summer months. Research shows that the average student loses 17-34% of the previous year’s learning gains over summer break, with losses being more pronounced in math and reading skills. This can have a cumulative effect, widening the achievement gap and setting students back at the start of the new school year.
Addressing this issue requires a multi-faceted approach that not only reinforces academic learning but also engages students in enrichment activities and encourages at-home family involvement. Below, we outline a comprehensive summer school plan designed to mitigate summer learning loss and prepare your students for the school year ahead.
Planning a Summer Learning Program
FACTS understands that planning a summer learning program presents a unique set of challenges for schools, requiring careful consideration and resource allocation. That’s why we specialize in partnering with schools to plan a comprehensive summer school program that includes academic intervention, enrichment activities, and family involvement, designed to mitigate summer learning loss while simultaneously enriching students’ educational experiences.
Academic Interventions
- Targeted Academic Programs: Summer courses focus on core subjects like math, reading, and writing. We use current assessment data to tailor content to student needs, helping to bridge achievement gaps.
- Blended Learning Environments: FACTS incorporates technology to create a blended learning opportunity. These online programs offer personalized learning experiences, enabling students to progress at their own pace.
Enrichment Activities
- Arts and Culture: These enrichment programs boost creativity and global cultural appreciation. Students engage in immersive artistic activities, exploring art history and techniques, or take virtual “trips” to countries such as Greece, Egypt, Kenya, and Costa Rica, diving into each nation’s music, food, games, and history.
- STEM Activities: Through engaging hands-on activities and labs with reusable materials ranging from building blocks to programmable robotics, these projects promote creativity and problem-solving, turning a curiosity in science and engineering into a lifelong passion.
- Academics Through Baking: This innovative enrichment program blends math, literacy, and science with practical baking activities, enabling students to master STEM and literacy concepts through a series of lessons that culminate in a collaborative baking project.
At-Home Family Activities
- Promote Reading for Fun: Encourage students to read daily. Create summer reading lists tailored to students’ interests and reading levels. Partner with local libraries to inform students about summer reading programs, which often include incentives for meeting reading goals.
- Incorporate Math in Everyday Activities: Math loss can be more severe than reading loss over the summer. Encourage parents to integrate math into daily activities. Cooking, shopping, and even playing certain games can reinforce math skills in a fun and practical way.
- Utilize Online Learning Tools: Digital resources can be a game-changer for keeping students engaged academically during the summer. Recommend educational apps and websites that offer practice in various subjects. Many platforms gamify learning, making it more appealing to students.
- Encourage Educational Trips: Museums, zoos, and science centers offer educational experiences that can enrich students’ understanding of various subjects. Encourage families to plan visits to such places or organize school-sponsored trips.
Addressing summer learning loss requires a comprehensive approach that extends beyond traditional classroom instruction. By incorporating academic interventions, enrichment activities, and family engagement, summer school programs can not only prevent the slide but also enhance the educational experiences ensuring students return in the fall ready to learn and succeed.
Contact FACTS to start planning a summer learning program that is both enriching and enjoyable for your students today.
From our trusted partner, CampusGuard
Updated research released this month from Malwarebytes documented a 92% rise in ransomware targeting K-12 education, with nearly half of those against U.S. school districts.
Ransomware criminals will often focus on hacking networks tied to essential services. K-12 institutions are prime targets due to the amount of sensitive student data and administrative staff records stored within their systems. Schools often possess access to parent data, including Social Security numbers and payment card information.
In 2022, the Los Angeles Unified School District experienced a severe ransomware attack. Last year, the Minneapolis School District suffered a breach with over 300,000 files leaked, including medical records and discrimination complaints, and a $1 million ransom request. These attacks can persist anywhere from a few days to several weeks, leading schools to disrupt the educational process and suspend classes for an extended duration while network systems and data are restored.
K-12 school systems have lagged in adopting and implementing security measures such as data encryption and multi-factor authentication, often due to insufficient information technology resources and funding. Educating end users on how to proactively protect themselves and their school community is critical for prevention. Key topics to include within your staff awareness training include:
- Email Security
- Password Security (best practices for creating and using passwords)
- Social Engineering (phishing and vishing prevention)
- Internet Safety (social media, browsing habits, and personal devices)
- System Security (software updates, anti-virus, and multi-factor authentication)
- Data Security (protecting sensitive data types)
- Incident Reporting (and response)
Ensuring users can relate to real-world scenarios and lessons learned will empower them to make better, more informed decisions in both their personal and professional lives. It is also important for end users to understand their role in protecting student and staff information, and how to respond to a potential attack or breach quickly and effectively.
“CampusGuard has served as a trusted partner in IT Security and Compliance across higher education institutions since 2009,” said Andy Grant, Director of Business Development for CampusGuard.“With similar cybersecurity risks and threats increasingly targeting K-12 schools, it only made sense for us to partner with FACTS to help bring our team’s expertise and support to the FACTS school environments. We are excited to to protect schools from compromise with our comprehensive information security and compliance training courses and resources to engage staff with actionable information security best practices.”
Ready to boost your school’s security posture? Contact [email protected].