FACTS
How to Post Awards to Payment Plans
FACTS Grant & Aid and Tuition Management users can automatically apply financial aid awards to payment plans.
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Help Families Switch from Automatic Payments to Paying by Invoice
How to change a family’s FACTS tuition payment plan agreement from automatic withdrawals to paying by invoice.
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Tuition Management: Agreement Status Changes
This month, we’re explaining payment plan statuses to help manage agreements during the summer and early fall. Inactive Hold vs. Terminated Placing an agreement on hold will stop institution payments from processing until the status is changed back to active.
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Using the FACTS SIS Resource Center
Preparing for fall is one of the busiest times of the year – at your school and here at FACTS. To help you knock out your back-to-school to-do list, we’ve created an easy way for you to access resources and
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Incidental Billing and Payment Forms
Handling Non-Tuition Payments For payments due to your school that don’t get included with regular tuition installments, FACTS offers a number of ways for families to pay, while keeping the reconciliation simple for your school. By offering payment flexibility to
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Best-in-Class Customer Service: The Strategic Tenet
Being strategic is one of our best-in-class promises to the institutions we serve. We look forward to collaborating with schools and families to ensure the best outcomes.
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End-of-Year Finance Resources and Reminders
As the end of the school year approaches, we’ve compiled a few tips and reminders for our Tuition Management and Grant & Aid Assessment clients, so you can wrap things up efficiently and have a stress-free summer. Managing Delinquencies Need
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Best-in-Class Customer Service: The Trustworthy Tenet
Being transparent in every partnership creates an environment of trust. Our school partners know they can trust FACTS associates to deliver on what we say we will do.
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Best-In-Class Customer Service: The Proactive Tenet
FACTS associates are driven to be proactive and maintain a high level of engagement while working with our partner schools.
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