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Company Updates

Highlights of our people, updates from our company, and news about all things FACTS.

Celebrating National Volunteer Month: Giving Back at FACTS

In honor of National Volunteer Month, we’re taking a closer look at some of the ways our company and associates give back to the communities in which they live and work every day.
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FACTS
Company Updates FACTS

Nelnet University 101

From micro degrees to professional coaching, Nelnet University provides associates with the tools they need to advance in their careers.
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Professional Development
Company Updates

Best-in-Class Customer Service: The Strategic Tenet

Being strategic is one of our best-in-class promises to the institutions we serve. We look forward to collaborating with schools and families to ensure the best outcomes.
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Communication and Advancement Company Updates

Edupreneurism Part 1: IT in Education

Future thinking has become less about “gadgets and gizmos” and more about the people behind the technology. Here’s what to expect as edtech continues to evolve.
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Administration
Communication and Advancement Company Updates FACTS

Best-in-Class Customer Service: The Trustworthy Tenet

Being transparent in every partnership creates an environment of trust. Our school partners know they can trust FACTS associates to deliver on what we say we will do.
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Communication and Advancement Company Updates

Best-In-Class Customer Service: The Proactive Tenet

FACTS associates are driven to be proactive and maintain a high level of engagement while working with our partner schools.
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Communication and Advancement Company Updates

Best-In-Class Service: The Friendly Tenet

Partnership you can smile about At the end of the day, a best-in-class partnership should be one that doesn’t feel like a chore. We want to be easy (and enjoyable) to work with. It’s why we hire people who genuinely
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Communication and Advancement Company Updates

Meet PayMyTuition

Interview with Arif Harji, Chief Marketing Strategist for MTFX Group MTFX Group, a foreign exchange and global payments company, helps transfer funds in 100+ currencies to more than 140 countries around the world. Recently, FACTS partnered with MTFX Group’s education
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Financial Management
Company Updates

Tips and Training for FACTS SIS

For many of you, even though the daily routine has slowed down with summer break, this is still a very busy time of year. Whether you’re wrapping up the last school year, or working on the next, here are some
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Administration SIS
Company Updates School Operations