Have an Idea?
Let Your Voice Be Heard Do you have an idea that would improve your experience using FACTS products? We have a place for you to make suggestions and requests! Are you a FACTS Grant & Aid, Tuition Management, or Payment…
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It’s Renewal Time!
Although it feels like we’ve just begun the 2019-2020 school year, it’s already time to gear up for renewing payment plan and financial aid assessment options for the next school year. The 2020-2021 renewal process is easy. The primary FACTS…
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Tuition Rate Display Options
In the Grant & Aid system, you have two options for tuition rate configurations. See which one works best for your school. Option 1: Default This option is best if you only have one standard tuition rate or if you…
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Removing Pending Agreements
Occasionally plans change and you’ll need to remove an agreement from your pending list or remove families from your roster in the FACTS Tuition Management system. Here’s your guide on how to do it! Deleting pending agreements has two purposes:…
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Update Your Contacts in FACTS
It’s that time of year to make sure your contacts and school enrollment size are updated in the FACTS Tuition Management and Grant & Aid Assessment systems. To update your enrollment size, please contact your account manager or account management…
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Incomplete Applications and Pending Agreements
FACTS Grant & Aid Incomplete Applications Unsure why an application is marked incomplete? In the FACTS Grant & Aid dashboard, hover on “Grant & Aid,” then click on “Dashboard” from the drop down to see the information that’s missing. …
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The Grant Management Tool
Grant Management is a great tool for tracking funds and award decisions for FACTS Grant & Aid users. It allows the award information to be used in reports, tracks award data from year to year, and gives the ability to…
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What’s a Renewal Fee?
If you have a payment plan which extends for more than 12 months, it will be charged another enrollment fee. Payment plans that are active, have at least three future scheduled institution payments, and have reached an increment of a…
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Delivering a Seamless Experience Schoolwide: Deerfield-Windsor School
Overview In 1977, Deerfield School and Windsor Park Academy merged to form a premier college preparatory school — Deerfield-Windsor School. The elite, Albany, Georgia-based K-12 institution serves nearly 600 students from 12 surrounding counties with a focus on STEM subjects….
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End of Year Resources, Reminders, and More
As the end of the school year approaches, we’ve compiled a few tips and reminders for our Tuition Management and Grant & Aid Assessment clients, so you can wrap things up efficiently and have a stress-free summer. Managing Delinquencies Need…
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International Payments Made Easy
International students can enrich your school community, enhance your tuition revenue, and help students learn about cultural diversity. With the introduction of international students, administrators often have to adjust certain processes – in particular, they’ll have to navigate the complexities…
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