Although it feels like we’ve just begun the 2019-2020 school year, it’s already time to gear up for renewing payment plan and financial aid assessment options for the next school year.

The 2020-2021 renewal process is easy. The primary FACTS contact at your institution will receive an email notification allowing him/her to automatically renew with the click of a button. Or, if you have changes to request, simply reach out to your account manager/account manager team.

Grant & Aid Assessment Renewal Dates

The primary Grant & Aid contact at your institution will receive an email the first week of September 2019 with a link to automatically renew financial aid assessment/application options if there are no changes. If there are changes to request for the 2020-2021 school year, the institution contact should reach out to their account manager by phone or email.

Some of the more common changes your institution may need to make include:

  • Changes to grades eligible for aid.
  • Application start date.
  • Application end date.
  • Any changes to deadlines, tax requirements, or custom questions.

If your school doesn’t notify us of changes by October 15, we’ll automatically set up your institution using the previous year’s information.

Tuition Management Renewal Dates

The primary Tuition Management contact at your institution will receive an email the first week of October 2019 with a link to automatically renew payment plan options if there are no changes. If there are changes to request for the 2020-2021 school year, the institution contact should reach out to their account manager by phone or email.

Some of the common changes your institution may need to make include:

  • Changes to the date families can start setting up payment plans.
  • Changes to institution accounts.
  • Additions, changes to, or removal of payment plan options.
  • Additions or removals of grades for the following school year.
  • Addition of FACTS Advanced Accounting to streamline your accounting processes.
  • Addition of Incidental Billing to collect fees outside of payment plans.

If your institution doesn’t notify us of changes by November 15, we’ll automatically set up your institution using the previous year’s information.

We look forward to continuing our partnership with you!